Visit our User Portal
Beyond Encryption
  • Why Secure Mail?
  • The Mailock Platform
  • Remove Costs
  • Why Mailock?
  • Blog
  • Contact Us

FAQ

  • Knowledge Base
  • FAQ
I’ve forgotten my password, how do I reset it?
Can I use Mailock with Apple Mail?
Why do I get an email each time a recipient reads my messages?
What software is needed to use Mailock?
I’m getting ‘You are not authorised to read this message’ when trying to read my email
How do I disable Mailock read notifications?
I don’t know the answer to the security question
My Outlook add-in has been disabled, what do I do?
Adding email aliases
Can I read my secure email in Outlook when I’m offline?
My Mailock Outlook Add-in keeps disabling itself
How do I find out which version of the Outlook add-in I am using?
I get an error when installing the add-in “The program can’t start because MSVCR100.dll is missing from your computer”.
My antivirus software is blocking me from installing the Outlook add-in
  • Home
  • Why Secure Mail?
  • The Mailock Platform
  • Remove Costs
  • Why Mailock?
  • Blog
  • Contact Us
  • sales@beyondencryption.com
  • Beyond Encryption, PO Box 735, Fareham PO14 9RD
© Beyond Encryption. All rights reserved 2018.