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Unipass Mailock
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Managing Company Admin
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Frequently Asked Questions
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General
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Back to home
Knowledge base
Frequently Asked Questions
How it Works
First Steps
Receiving an Email
Replying to an Email
Sending an Email
Sent Items Tracker
Mailock for Outlook
Setting Up The Outlook Add-in
Using The Outlook Add-in
Unipass Mailock
Managing Your Account
Two-Factor Authentication (2FA)
Managing Company Admin
Basic Set-Up
Company Settings
Frequently Asked Questions
General
Mailock for Outlook
Troubleshooting
General
Mailock for Outlook
Documentation
Release notes
Mailock Web/Company Admin
Mailock Outlook Add-in
Identity Services
Mailock Gateway Appliance
Mailock Gateway API
Mailock Customer API
Mailock Webhooks
Legal
Frequently Asked Questions
General
What is Mailock?
I Haven’t Received an Email Verification Code
What can I use as a challenge question?
I’ve Forgotten My Password, How Do I Reset It?
What do I need to use Mailock?
What is your ‘Trusted Community’?
Why upgrade to Mailock Pro?
What is the Mailock Challenge Question?
Why Do I Get an Email Each Time A Recipient Reads My Messages?
How Do I Disable Mailock Read Notifications?
How do I read my secure message in the Gmail app?
How Do I Save An Unencrypted Copy of a Message
Why can't I see the content of my messages in Sent items?
See more
Mailock for Outlook
How Do I Install The Mailock Outlook Add-In?
Save Unencrypted Messages With IMAP/POP3
Save Unencrypted Messages With Exchange
How to Save an Unencrypted Copy of a Message with The Outlook Add-In
How to Uninstall the Mailock Outlook Add-In from Your Computer
Can I Read My Secure Email in Outlook When I’m Offline?
How Do I Find Out Which Version of The Outlook Add-In I'm Using?
Check How Outlook Connects to My Email Provider
What Is 'Read Without Email Verification'?
Where Do I Find the Log Files?
Can I use Mailock with Apple Mail?
See more