Verifying Your Email Address

Verifying your email when you first create your Mailock account

Account verification


Depending on how you signed up, we may need to verify your email address. You will be prompted to verify your address if you try something which requires a verified address, such as sending a message, but verifying can also be completed at any point by following the steps below:


Start off by going to your account settings here, signing in, if required

Click on the 'Verify email' link, as shown in the example below




Select 'Send code':




You'll next see a 'Verification Code' screen, as below, and an email should have gone through to your inbox with a code, if not present please check junk/spam folders




An email, like the one below, will contain the code you need to enter in the 'Verification Code' screen




Enter the code from your email:




And your email should now be activated, like our example below