How do I read my secure email in Outlook?

Reading your secure email is easy with the ‘BE’ Outlook Plug-In.

If you haven’t yet installed it, our Knowledge Base article ‘How do I install the ‘BE’ Outlook Plug-In?’ will take you through the process, be sure to complete this first.

Once you have the ‘BE’ Outlook Plug-In installed, reading your email is as easy as clicking on the email that you wish to read and answering the question that appears in the dialogue; the dialogue will look similar to the one shown below although the question will of course be different and hopefully set by the Sender to be something that you and only you, the correct Recipient, can answer easily.


Remember, ‘BE’ challenge answers are case sensitive so in this example ‘encryption’ is different to ‘Encryption’ and only the latter will grant access to the secure message.


When you’re ready, press the ‘OK’ button.

If you have answered the Senders challenge correctly, their secure email will open in front of you. When you’ve finished reading your message, simply close the window.


Should you answer the Senders challenge incorrectly, a warning will appear (see below) and you may re-enter your answer.