Mailock For Advisers

Secure email for financial advisers

Seamless, secure communications for client-facing advisers

Protect client data and follow ICO guidance with Mailock, the secure email service that makes sure only your intended recipients can open what you send.

Limited time offer. £8.50+VAT per month after trial.
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Learn more

What is Mailock?

Industry leading

Safe, secure document delivery - trusted by clients

Whether you're a solo adviser or part of a large firm, Mailock is easy to use and quick to deploy. Get started with our Outlook add-in or use our web app to encrypt emails and attachments.

  • Authenticate recipients with 2FA
  • Full revoke in case of human error
  • Comply with GDPR, ISO27001, MIFID II
  • Recipients reply securely for free
    (including document transfers)
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Key features

Our secure, encrypted email solution is designed to provide a seamless experience, protecting sensitive documents from cyber risk and human error and increasing client engagement.

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Connect

Log in using your Unipass Identity, the industry standard cross-platform digital ID for advisers.

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Compose

Encrypt messages and attachments from your Outlook desktop window or our secure website.

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Challenge

Generate question and answer or SMS challenges to authenticate your recipient before they gain access to your email.

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Revoke

Need to recall a message? Even after it’s been read? Fully revoke access to emails and attachments with a click.

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Review

View a live trail of who opens your emails, and when. ISO 27001 guidance calls for auditable communications to meet compliance requirements.

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Engage

Secure email streamlines the client experience – clients can read and reply securely, including with attachments, using our free web service.

Unipass Identity

Don't have Unipass Identity?

Sign up today, for free

Free for advisers, Unipass Identity is a simple solution that creates your online identity enabling you to log on to multiple websites within the financial services industry, and now includes your Mailock account.

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Compliance

Know your customer

Digitise your KYC and AML processes to protect clients and stay compliant with regulatory requirements.

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Operations

Accelerate process

Pair security with speed - 80% of secure emails are opened within 24 hours.

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Strategy

Minimise resource

Switch to a paperless solution that cuts costs and reduces your carbon impact.

How it works

Secure communication couldn’t be easier

Communicating with clients and customers

  1. Simply compose your message on your computer.
  2. Add a personal identity challenge only your client will know, or send a secure code to their mobile automatically.
  3. Then, just click send!
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Communicating with providers and platforms

With a growing number of financial services providers and platforms adopting the Mailock service, you can communicate with companies easily and automatically using your Unipass Identity.

  1. You will be required to present your Unipass Certificate or other Unipass credentials.
  2. Complete our subscription process to create your Mailock account.
  3. Once this is complete you can sign in to your new Mailock account, invite your colleagues and begin your free trial.
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man and woman doing their finances next to laptop
call centre operatives at desks
woman working on laptop using secure encrypted email to communicate with clients

Mailock For Advisers

Get a free trial

Limited time offer: 14-day free trial then £8.50 + VAT per month