My Antivirus Software Is Blocking Me From Installing The Outlook Add-In

If your antivirus software is preventing you from downloading and installing the Mailock Outlook add-in, you may need to:

  • Check your antivirus software is up to date.
  • Temporarily disable your antivirus software; consult your antivirus manual for details.

The Mailock Outlook installation software is digitally signed to ensure its integrity and to assure users that the software can be trusted. Wherever possible, Beyond Encryption submits the Mailock software for whitelisting with the antivirus providers to minimise the chances of false positives.