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Unlocking Customer Portal Potential: How To Drive Engagement

Simple, secure

digital customer communications

Connect with customers using the most secure encrypted email, smart admin, and authentication tech on the planet.

Professionals using Beyond Encryption technologies to deliver, secure, and store sensitive data

Secure Email

Mailock

Email sensitive information securely

Secure individual emails and attachments or encrypt your customer communications at scale, without switching your setup.

  • End-to-end email encryption
  • Multi-factor recipient authentication
  • Integrate with any email setup
Male professional emailing a sensitive document securely

The channel of choice

We needed a robust secure email platform to help us deliver information via our customers' channel of choice.

Jordan hindley
Jordan Hindley

Solutions, EQ (Equiniti)

Dramatic cost savings

We've seen a dramatic reduction in costs by switching a portion of our communications output from post to secure email.

Ronnie taylor
Ronnie Taylor

CDO, Aegon

Smart identity security

The identity security makes sure information goes to the right people, a benefit for businesses and their customers.

Mark davies
Mark Davies

MD, Westcoast Cloud

Document Concierge

nigel

Drive remote customer engagement

Deliver communications securely through a smart app that helps customers to receive, manage, and leverage their life admin.

  • Deliver communications securely
  • Permission data for smart functions
  • Set nudges for dates, tasks, and offers
Female customer using smartphone to store documents using nigel app

Crowd Authentication

AssureScore

Authenticate customers at scale

Verify identity without the need to check ID. AssureScore's data from network interactions helps to profile identity and risk.

  • Leverage data from trusted networks
  • Reduce security-caused process friction
  • Minimise paper-based identity checks
AssureScore customers using laptop to verify their identity online

We're proud to be...

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ISO27001-certified financial services veterans

We're information security experts with proven success building digital systems for highly-regulated sectors.
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Experts in the latest encryption technologies

We're world-class developers and security fanatics who live and breathe the latest in encryption tech.

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Crown Commercial Service vetted suppliers

As Crown Commercial Service suppliers, we do vital security work within the UK public sector.

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Award-winning, B Corp-friendly innovators

We've won multiple awards and as a certified B Corp we're committed to making a positive impact.

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Customers using customer portal online

Now streaming

Video: Customer

Portals Gone Wild

Customer portals have become the go-to solution for digital engagement in financial services. Are they working? The research points to more established alternatives.

Content feed

  Latest news and features

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Consumer Email Security Statistics

Discover the latest consumer email security statistics in the UK and learn about the disconnect between perceived and actual security practices.

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Forging A Pathway To Carbon Zero With Cat Dillon

We explore how businesses can take big and small steps that align with their bottom line goals as well as helping to build a sustainable future.

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Interview
04 03 24

Marketing Around Risk: How Do We Communicate Risk To Customers?

Watch our interview with Matthew from LexisNexis as he explores the critical role of risk communication in marketing for regulated professions.