Acceptable Use Policy

 

Parties

This Acceptable Use Policy (“AUP”) forms part of the End User Licence Agreement (“EULA”) between Beyond Encryption Limited, a company registered in England and Wales (company number 00814096) and whose registered company address is 1, Gloster Court, Whittle Avenue, Fareham, Hampshire PO15 5SH, (“BE”, “us”, “we” or “our”) and the organisation or individual agreeing to these terms (“Customer”, “you” or “your”).

 

Purpose and scope

The purpose of this AUP is top ensure that the Services are used in a lawful, secure and responsible manner that protects:

  • The confidentiality, integrity and availability of information

  • The security of BE’s systems and infrastructure

  • The rights or other users and third parties

  • Compliance with applicable laws and regulatory obligations

This AUP governs your access to and the use of BE’s products, services, websites, software and platforms (together, the “Services”), whether obtained directly from BE or through an authorised Partner Reseller. or Introducer.

By accessing or using the Services, you agree to comply with this AUP, the EULA and our Privacy Notice.

This policy applies to all users both business and individual users.

 

The Services

The Services may include, without limitation:

  • Secure email encryption functionality (including Mailock)

  • Outlook add-in integration

  • Web-based secure messaging access

  • Enterprise gateway solutions

  • Secondary authentication integrations (such as SMS etc)

  • Large file transfer capabilities

  • Administrative console access

  • Security metrics and related processing as described in our Privacy Notice

The Services are not a standalone email service. You remain responsible for determining whether your use of the Service provides an appropriate level of security for your intended communications.

Use of the Services may require compatible devices, software, browsers, or operating systems, as described on our website.

 

Lawful use

You may use the Services only for lawful purposes and in accordance with this AUP and in accordance with your contractual obligations under the EULA.

You must comply with all applicable local, national or international laws or regulations. Including data protection and privacy laws.

You are responsible for ensuring that your use of the Services complies with all applicable legal and regulatory obligations relevant to your organisation or industry.

 

Prohibited uses

  • In any way that breaches applicable law or regulation

  • For any unlawful, fraudulent or deceptive purpose

  • To harm, exploit or attempt to harm minors in any way

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are detailed below

  • To transmit content that is unlawful, defamatory, obscene, abusive, threatening, discriminatory, inflammatory or otherwise objectionable

  • To infringe the intellectual property rights or other rights if any person

  • To distribute malware, viruses, trojan horses, spyware, ransomware or any other harmful code

  • To conduct phishing, impersonation attacks, credential harvesting Business Email Compromise (BEC) or other malicious activity

  • To send unsolicited bulk communications (spam) or automated high-volume traffic inconsistent with legitimate business, unless expressly authorised under a separate written agreement with BE

  • To transmit content that you do not have the right to use or distribute

Security and platform integrity

You must not:

  • Attempt to access the Services without authorisation

  • Compromise the confidentiality, integrity or availability of information

  • Probe, scan, test or attempt to exploit vulnerabilities in the Services

  • Interfere with, disrupt or degrade the integrity security or performance of the Services

  • Attempt to circumvent authentication, encryption or access controls

  • Conduct penetration testing or security testing without BE’s prior written consent

  • Share login credentials between multiple users or permit unauthorised access

  • Register email addresses that you do not control

  • Use automated scripts, bots or scraping tools to access the Services except through documented APIs authorised by BE

  • Use the Services that results in the unlawful disclosure of personal data

Intellectual property and technology restrictions

You must not:

  • Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of any part of the Services (except where permitted by law)

  • Reproduce, duplicate, copy, resell, redistribute or commercially exploit any part of the written Services without written authorisation

  • Build a competing product or service using the Services or their features

  • Remove or obscure any proprietary notices

  • Make the Services or any part of them available to third parties except as expressly permitted under your agreement with BE

You have no right to access the Services in source-code form.

 

Data protection and responsible use

You remain responsible for ensuring that your use of the Services complies with all applicable Data Protection Laws.

You must not use the Services in a way that results in unlawful processing, disclosure or transfer of personal data.

You must not use the Services, any outputs generated by the Services, or any data derived from them to train, develop or improve AI or machine learning systems without BE’s prior written consent.

 

Suspension and termination

BE may suspend or terminate your access to the Services if we reasonably believe that you have breached this AUP, the EULA, or applicable law.

We may take such action as we consider appropriate, including:

  • Immediate, temporary, or permanent withdrawal of your right to use our products including website and/or any service offered by BE

  • Issue of a warning

  • Reporting unlawful activity to law enforcement authorities

  • Pursuing legal remedies, including recovery of costs

Nothing in this AUP excludes or limits liability which cannot lawfully be excluded under applicable law.

 

Reporting breaches

If you become aware of any breach of this AUP, misuse or security vulnerability of the Services, you must notify us at info@beyondencryption.com.

 

Updates to this Policy

We may update this AUP from time to time to reflect legal, regulatory, security or operational changes.

Where changes are material, we will provide reasonable notice via our website or by email.

Continued use of the Services following publication of the updated AUP constitutes acceptance of the revised terms.