Nigel Document Concierge

Make admin easy

Drive engagement with a multi-device, encrypted document concierge that helps customers get more from their admin.

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Engage remotely

File, find, & remind

Customers want to receive information securely, without juggling accounts, logins, and paper documents. Empower them to file, find, and take control of their data.

Receive and file life admin securely
Use AI to search and set reminders
Access smart savings opportunities

Key Features

More than an inbox

Deliver information easily, efficiently, and empower your customers to manage their life admin with AI.

Digital inbox

Receive mail in a secure vault you can access anytime, anywhere.

File storage

Store received, imported, and scanned documents with Nigel.

Event reminders

Let Nigel’s AI create reminders for key dates found in your documents.

Smart skills

Analyse, compare, and act on insights using trusted Smart Data connections.

File search

Find files easily with advanced document search capabilities.

Import & share

Import and share files however you need, on any smart device.

Encryption

Protect your documents with advanced encryption to keep them safe and private.

Authentication

Verify your identity with multi-factor authentication to keep sensitive data protected.

Team discussing benefits of nigel encrypted secure document vault

Empower

Give customers a simple, secure way to manage their information and admin.

Add value

Increase your service value by making customers’ lives safer, easier, and smarter.

Gain insights

Understand customer needs and deliver personalised, timely support.

Engage

Bring customers into your world on mobile, driving engagement higher than with web portals.

Advanced security

The name you can trust

When it comes to sensitive information, nigel puts security and privacy first.

Multi-factor authentication
Layered data security strategy
At-rest 256-bit Encryption (AES)
Consent-based third party integrations
In-transit Secure Sockets Layer (SSL)/Transport Layer Security (TLS)

Leon Ward image — Leon Ward CEO, Money Ready

A white-label solution

For companies that want to control their version of Nigel and deploy it as a strategic customer engagement tool - either as a stand-alone service or integrated with existing systems.

An introducer solution

For companies with more transactional relationships who wish to deploy Nigel during a key interaction, allowing customers to continue using it independently if they choose.

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Take the next step

Let's chat

Book a call with our team to see Nigel in action and get your questions answered.

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What are Smart Skills?

Nigel securely gathers documents, extracts key data, and applies Smart Skills to surface meaningful opportunities - from renewal reminders and savings alerts to personalised nudges.

Is Nigel accessible?

Nigel bridges paper and digital, helping everyone benefit from the UK’s Smart Data future - including the 21 million adults who are digitally underconfident.

With clear summaries, simple sharing options, and AI assistance that works even from scanned letters, Nigel helps people gain control and confidence in their everyday admin.