Nigel Document Concierge

Make admin easy

Drive engagement with a multi-device, encrypted document concierge that helps customers manage their admin using AI.

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Engage remotely

File, find, & remind

Customers expect information instantly and safely without the additional admin that a web portal brings. Empower them to receive, store, find, and use their data.

  • File life admin securely
  • Receive documents anywhere
  • Use AI to search and set reminders
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Key Features

More than an inbox

Deliver information easily, efficiently, and empower your customers to manage their life admin with smart features.

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Digital inbox

Receive mail in a secure vault you can access anytime, anywhere.
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File storage

Store received, imported, and scanned documents with Nigel.

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Event reminders

Let Nigel’s AI create reminders for key dates found in your documents.
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Tag schema

Automatically tag and categorise files to keep them organised.

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File search

Find files easily with advanced document search capabilities.
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Import & share

Import and share files however you need, on any smart device.
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Encryption

Protect your documents with advanced encryption.
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Authentication

Verify your identity with multi-factor authentication.

Why nigel?

Transform the customer experience

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Empower

Empower customers to easily manage their documents and data with Nigel’s intuitive features.

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Add value

Use Nigel to increase your service value by making clients’ lives safer, easier, and smarter.

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Gain insights

Gain insights into customer behaviour, tailor engagement, and personalise sales opportunities.

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Engage

Bring customers into your world, on mobile. Drive engagement higher than with customer portals.

Advanced security

The name you can trust

When it comes to sensitive information, nigel puts security and privacy first.

  • Multi-factor authentication
  • Layered data security strategy
  • At-rest 256-bit Encryption (AES)
  • In-transit Secure Sockets Layer (SSL)/Transport Layer Security (TLS)
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Flexible solutions

How will you use nigel?

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A white-label solution

For companies that want to control their version of nigel and deploy it as a strategic customer engagement tool, as a stand-alone service or integrated services to existing customer engagement solutions.
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An introducer solution

For companies with more transactional customer relationships who wish to deploy nigel during a transaction, allowing the customer to choose if and how they wish to use it more widely.
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Take the next step

Let's chat

Book a call with our team to see Nigel in action and get your questions answered.

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