Nigel Document Concierge

Make admin easy

Drive engagement with a multi-device document concierge that helps customers to manage their admin easily and intelligently.

Engage remotely

File, find, & remind

Customers expect information instantly and safely without the additional admin that a web portal brings. Empower them to receive, store, find, and use their data.

  • File life admin securely
  • Receive documents anywhere
  • Use AI to search and set reminders
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Key Features

More than an inbox

Deliver information easily, efficiently, and empower your customers to manage their life admin with smart features.


Digital inbox

Receive mail in a secure vault you can access anywhere, anytime.

File storage

Store received, imported, and scanned documents with nigel.


Event reminders

Let nigel create reminders for key dates found in your documents.

Tag schema

Automatically tag and categorise files to keep them organised.


File search

Find files easily with advanced document search capabilities.

Import & share

Import and share files however you need, on any smart device.


Secure your documents with advanced encryption.


Verify your identity using multi-factor authentication.

Why nigel?

Transform the customer experience

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Empower customers to painlessly manage their documents and data with nigel’s rich array of intuitive functions.


Add value

Deploy nigel to maximise your service value by making your clients’ lives safer, easier, and smarter.


Gain insights

Gain rich insights into customer behaviour, tailor engagement points and personalise sales opportunities.

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Bring customers into your world, on mobile. Drive engagement higher than with customer portals.

Advanced security

The name you can trust

When it comes to sensitive information, nigel puts security and privacy first.

  • Multi-factor authentication
  • Layered data security strategy
  • At-rest 256-bit Encryption (AES)
  • In-transit Secure Sockets Layer (SSL)/Transport Layer Security (TLS)
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Flexible solutions

How will you use nigel?


A white-label solution

For companies that want to control their version of nigel and deploy it as a strategic customer engagement tool, as a stand-alone service or integrated services to existing customer engagement solutions.

An introducer solution

For companies with more transactional customer relationships who wish to deploy nigel during a transaction, allowing the customer to choose if and how they wish to use it more widely.
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Take the next step

Let's chat

Speak to a solutions consultant to see how nigel could support your business goals.