Nigel Document Concierge

Make admin easy

Drive engagement with a multi-device document concierge that helps customers to manage their admin easily and intelligently.

Book a call

Engage remotely

File, find, & remind

Customers expect information instantly and safely without the additional admin that a web portal brings. Empower them to receive, store, find, and use their data.

  • File life admin securely
  • Receive documents anywhere
  • Use AI to search and set reminders
Man looking at smartphon and smiling

Key Features

More than an inbox

Deliver information easily, efficiently, and empower your customers to manage their life admin with smart features.

icon_pink_email

Digital inbox

Receive mail in a secure vault you can access anywhere, anytime.
icon_pink_addition

File storage

Store received, imported, and scanned documents with nigel.

icon_pink_timely-report

Event reminders

Let nigel create reminders for key dates found in your documents.
icon_pink_choice

Tag schema

Automatically tag and categorise files to keep them organised.

icon_pink_magnifying-glass

File search

Find files easily with advanced document search capabilities.
icon_pink_document

Import & share

Import and share files however you need, on any smart device.
icon_pink_encrypt

Encryption

Secure your documents with advanced encryption.
icon_pink_verification

Authentication

Verify your identity using multi-factor authentication.

Why nigel?

Transform the customer experience

Team discussing benefits of nigel encrypted secure document vault
icon_pink_partnership

Empower

Empower customers to painlessly manage their documents and data with nigel’s rich array of intuitive functions.

icon_pink_stars

Add value

Deploy nigel to maximise your service value by making your clients’ lives safer, easier, and smarter.

icon_pink_idea

Gain insights

Gain rich insights into customer behaviour, tailor engagement points and personalise sales opportunities.

Pink conversation icon

Engage

Bring customers into your world, on mobile. Drive engagement higher than with customer portals.

Advanced security

The name you can trust

When it comes to sensitive information, nigel puts security and privacy first.

  • Multi-factor authentication
  • Layered data security strategy
  • At-rest 256-bit Encryption (AES)
  • In-transit Secure Sockets Layer (SSL)/Transport Layer Security (TLS)
Book a call
Male analysing document with nigel

Flexible solutions

How will you use nigel?

icon_pink_branded

A white-label solution

For companies that want to control their version of nigel and deploy it as a strategic customer engagement tool, as a stand-alone service or integrated services to existing customer engagement solutions.
icon_pink_award

An introducer solution

For companies with more transactional customer relationships who wish to deploy nigel during a transaction, allowing the customer to choose if and how they wish to use it more widely.
Customer service representative on video call

Take the next step

Let's chat

Speak to a solutions consultant to see how nigel could support your business goals.

Book a call