Mailock® for Microsoft 365

Protect sensitive email data in Microsoft 365

Add security and control to M365 email

Mailock works alongside Microsoft 365 to secure email data, verify recipients, and support compliance. Use our Outlook add-in and secure email gateway to protect communications at every scale.

Customer service rep securing M365 emails with Mailock

Secure email tightly

integrated with M365

Whether you're sending emails via Outlook or automating large volumes via Exchange Online, Mailock protects your messages and empowers recipients to reply securely.

  • Outlook add-in for desktop users
  • Secure email gateway for scaled delivery
M365 outlook ribbon bar with Mailock secure email add-in

The Recipient Experience

Step-by-step

1. Receive

Recipients get a secure message notification in their inbox.

Receiving a Mailock secure email as a customer

2. Identify

Access is verified using authentication challenges like SMS, Q&A, or Unipass ID.

Securing a customer email using SMS authentication

3. Reply

Recipients read and reply securely via browser or Outlook add-in - no account required.

Secure compose interface using the Mailock web app
Receiving a Mailock secure email as a customer
Securing a customer email using SMS authentication
Secure compose interface using the Mailock web app

Security

Encrypt data

Encrypt every message, end-to-end

M365 offers basic encryption. Mailock protects sensitive data using AES-256 end-to-end encryption, securing content throughout delivery and reply.

Secure enterprise email gateway being used to deliver customer information

Authentication

Verify identity

Make sure it's the right person

Set authentication challenges to verify identity before access. Integrate with your CRM to apply customer-specific checks and reduce risk of misdelivery.

ML 365 Protect Info

Compliance

Revoke misfires

Go beyond Microsoft’s email recall

Microsoft recall only works in limited scenarios. Mailock gives you full message revoke capability - remove access to secure emails even after they’ve been opened.

Relieved at revoking a secure email at work using Mailock for M365

Compared

Mailock vs Microsoft Message Encryption

See how Mailock extends Microsoft’s native email protection with advanced security.


Email with lock icon pink

Microsoft

Message Encryption

Basic protection for everyday emails
End-to-end encryption
Recipient authentication
Sensitive data alerts
Message tracking
Message revoke
Read notifications
Engagement analytics
High volume delivery

Testimonial

Mailock removes a lot of risk and GDPR concern

Email is how our clients want to communicate. With Mailock, we can send and receive our clients’ information by email without putting it at risk.

 Rob Hastings   Business Director
IFA in meeting with client business about securing emails in M365
Paragon Logo
Aegon Logo 2023
Royal London logo
Origo logo
Equiniti EQ Logo
abrdn-logo-horiz-white-svg

Features

Why Mailock for Microsoft 365?

Turn email into a secure engagement channel. Reinforce Microsoft 365 with enterprise-grade encryption, identity verification, and compliance controls.

Email inbox icon

Compose

Choose how to initiate encryption (Outlook add-in, policy-based, or keyword triggers).

Encryption icon

Encrypt

Secure message content with military-grade AES-256 encryption.
Customer focus icon

Challenge

Add recipient identity checks via Q&A, SMS, or Unipass ID.

Read notification icon

Monitor

Track reads and access events to support MI/BI and follow-up.
Lightbulb icon

Engage

Let recipients respond securely without creating an account.
Checklist icon

Track

Track opens, replies, and downloads with timestamped audit trails.
Revoke icon

Revoke

Withdraw access instantly - before or after a message is read.
Roadmap automation icon

Automate

Add Mailock Automated capabilities to send secure comms at scale.

Download the Mailock
& Microsoft 365 Guide

250K+
Users
2.1K+
Companies
1.6M+
Recipients

More info

Learn more

Colleagues considering Mailock secure email contract in office

Pricing

Mailock pricing plans

Explore our free and paid plans to choose the protection that suits your business best.

Mailock for Outlook

Integrations

Mailock for Windows Outlook

Enable secure email for your M365 users with the Mailock add-in for Windows Outlook.

Customer service agent smiling in office with colleagues (1)

Mailock Enterprise

For high-volume contact

Explore how Mailock Enterprise secures high-volume emails with encryption, authentication, and advanced control.

Mailock vs Microsoft 365 encryption meeting in office

Questions?

Talk to us

Explore how Mailock can work with your existing M365 environment.

Questions?

FAQs, answered

Does Mailock use Microsoft 365’s built-in encryption?

No. Mailock applies its own end-to-end encryption, replacing Microsoft’s native encryption to offer stronger protection, identity checks, and message control.

Can we automate secure emails in Microsoft 365?

Yes. Mailock integrates with Exchange Online using x-headers and mail flow rules to automate encryption for high-volume emails.

Do recipients need a Mailock account to open secure emails?

No. Recipients can verify their identity and read or reply to secure emails using their browser - no sign-up required.

Related Content

5 min read
Chantal Constable podcast cover
Interview
02 04 25

Cyber Security Myths, Mistakes & Must-Dos: Keeping Client Comms Safe

Key insights from Karen Peters on tackling cyber security myths, mistakes, and must-dos in financial services to enhance compliance, readability, and...

7 min read
Female professional using TLS encryption on her smartphone outside the building
Key Concepts
24 01 25

TLS Email Encryption, Explained

Learn the essentials of TLS email encryption, its benefits, limitations, and how to implement it effectively for secure email communication.

5 min read
Are Companies Doing Enough to Protect Their Customer Communications?
Interview
19 12 24

Are Companies Doing Enough to Protect Their Customer Communications?

Are companies complacent in protecting outbound customer communications? We speak to CEO and Founder Paul to understand the state of play.