Mailock Enterprise: Automated
Deliver secure
email at scale
Automated delivery, enterprise security
Send sensitive information to your customers at scale. Cut costs, meet compliance, and deliver securely to the right people.




Inbox delivery for
sensitive information
Mailock Automated is an upgraded licence for Mailock Enterprise that enables organisations to batch, encrypt, and deliver sensitive emails and attachments to large audiences - securely, efficiently, and at scale.
- Drive customer engagement
- Reduce postal and carbon overheads
- Protect data with enterprise security
Automated sending
Step-by-step
1. Delivery
Route your customer communications through Mailock using automated rules, headers, or keywords.

2. Authentication
Apply recipient authentication challenges, such as Q&A, SMS, or Unipass, to confirm identity before access.
3. Response
Recipients can read, download, and reply securely - without needing to register or log into a portal.

Security
Protect data & meet
compliance goals
Handling large volumes of sensitive data demands high standards. Mailock applies robust encryption and recipient identity verification to help meet ICO and FCA expectations while keeping customer information private.

Efficiency
Digitise high-volume
delivery workflows
While some communications may still be sent by post, digital delivery can reduce fulfilment bottlenecks, support ESG targets, and help manage operational costs.
Research from consultancy Project Rome shows that secure email delivery offers substantial cost savings over analogue post.


Lower costs
Project Rome found that secure digital delivery can cut fulfilment costs by up to 95% for financial services firms with high output volumes.

80% lower carbon impact
Shifting part of your communications to secure email can reduce emissions by more than 80%, accounting for paper, transport, and energy use.

270 tonnes of CO₂ saved
Mailock helped life and pensions provider Aegon reduce its carbon footprint by 270 tonnes through secure email delivery since 2019.
Engagement
Cater to customers’
channel of choice
Research shows customers are more likely to read and respond to secure emails than to letters or portal notifications. A Mailock Automated licence enables you to deliver important documents where they’re most likely to be seen - the inbox.

Quick and helpful
Very quick and helpful service. Easy to understand and efficient. Thanks!

Jenny
Mailock recipient
Not too complicated
Not complicated for me at all, so must be very easy for younger generations!
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Chris
Mailock recipient
My data is safe
Good to know my data is safe! Easy to use once you get started.
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Sylvia
Mailock recipient
Simple setup
I'm no technical wizard, but setting it up was very easy for me.

Chris
Mailock recipient
Used it for years
Been using this for years- if ever I have an issue it's solved quickly and efficiently.

Heather
Mailock recipient
Peace of mind
It's reassuring to know that no one else can access my information.

Charlie
Mailock recipient
Already an Enterprise user?
See how easy it is to upgrade to Automated.
Testimonial
Advanced security for enterprise-scale communications
Clients of ours like HSBC can now deliver customer communications across platforms and timezones with the advanced security that Mailock provides.


Features
Digitise and deliver securely
Mailock Automated combines policy-driven encryption and recipient authentication with enterprise-scale delivery and control.
High-volume delivery
Automated triggers
Real-time webhooks
Download the Mailock
Automated Data Sheet
Deployment
Built to fit your infrastructure
Mailock Automated offers flexible deployment options to match your technical setup and branding requirements.
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Managed service
Use our cloud appliance or host within your own environment.
Storage location
Choose EU-based default or configure a dedicated server.
White-labelling
Customise the recipient experience to reflect your brand identity.
Multi-branding
Support distinct brands across departments or business lines.
Multi-tenancy
Deploy with single or multi-tenant configuration to suit your scale.
Encryption triggers
Initiate secure delivery based on rules, headers, or keywords.
Use Cases

Use Case
Cut delivery costs
Digitising fulfilment helps reduce the burden of high-volume post and streamline operations.

Use Case
Boost engagement
Secure email removes friction from the customer experience, encouraging quicker responses.
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Use Case
Drive portal usage
Deliver documents to inboxes while encouraging portal access through secure links.
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Questions?
Talk to us
Book a demo to see how Mailock Enterprise with Automated can support your customer communications at scale.
Questions?
FAQs, answered
What is Mailock Automated?
Mailock Automated is an add-on for Mailock Enterprise that enables secure email delivery at scale. It automates the encryption and sending of sensitive documents, helping businesses protect data, support compliance, and increase efficiency.
How does it support security and compliance?
Mailock Automated uses end-to-end AES-256 encryption and recipient authentication to protect messages. It helps meet FCA and ICO expectations by providing full tracking for delivery, access, and revocation activity.
What are the benefits of using Mailock Automated?
Automating secure email delivery reduces operational costs, supports sustainability goals, and boosts customer engagement by delivering sensitive documents directly to the inbox - no portals required.
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