Mailock® Automated
Deliver secure
email at scale
Transform customer communications
Automate the delivery of secure emails at high volume. Transmit sensitive customer information efficiently and compliantly.
A better connection
Engage customers,
maximise efficiency
Deliver where customers will engage
Email is the channel of choice for your customers' life admin, and it's where they are most likely to respond. Deliver statements, policies, and other private data securely in a way that works for your customers.
- Comply with ICO/FCA guidance
- Reduce print and post costs
- Increase digital engagement
Automated sending
Step-by-step
1. Delivery
Route your sensitive document output through Mailock, providing any necessary details to authenticate recipients.
2. Authentication
Recipients receive a notification in their inbox and must pass any authentication challenges before reading the message.
3. Response
Replying is easy - recipients can use Mailock for desktop or web to keep sensitive messages and files secure.
ESG benefits
Meet your ESG goals
We found significant benefits to switching from print and post to secure email delivery in research conducted with Project Rome's Simon Pringle, Associate Fellow Of Chatham House & Professor at Edinburgh University.
Lower costs
We found that for enterprise financial services companies with high outputs, secure email can generate 95% savings on print, pack, and post.
Carbon savings
Taking into account the full lifecycle of paper production and delivery, secure email can help businesses to reduce their carbon impact by over 80%.
Results to be proud of
By applying the findings to our existing base, we were able to show our client, Aegon, that it has saved 270 tonnes of CO2 since joining our service in 2019.
Customer Experience
"Customers love it!"
Secure replies for your customers
Deliver where customers will engage. Empower them to reply securely using their existing email address and log their responses in your CRM.
Happy recipients:
Quick and helpful
Very quick and helpful service. Easy to understand and efficient. Thanks!
Jenny
Not too complicated
Not complicated for me at all, so must be very easy for younger generations!
Chris
My data is safe
Good to know my data is safe! Easy to use once you get started.
Sylvia
Data security
Comply with regulatory guidance
Do your duty to protect data in line with regulatory guidance (FCA/ICO).
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Already an Enterprise user?
See how easy it is to upgrade to Automated.
Features
No more post.
Digitise and deliver.
Secure and accelerate customer email communications using email encryption and multi-factor recipient authentication.
End-to-end encryption
Deliver emails and attachments with robust end-to-end AES-256 encryption.
Recipient authentication
Authenticate recipients using email verification, SMS code, question-and-answer, or Unipass ID.
Revoke management
Flexible integration
MI/BI analytics
Tap into the Mailock API for timestamped BI/MI analytics (send, open, revoke calls) to report on.
Fully managed service
Utilise our managed cloud service or host the Mailock software on-premise with our support.
Audit trails
Company branding
High-volume output
Deliver automated secure email at scale with no imposed ceiling on volume (package dependent).
Download the Mailock
Automated Data Sheet
Deployment
Deploy your way
Our automated secure email delivery solution is designed to integrate with any setup.
Managed service
Use our managed cloud appliance or host it in your own infrastructure with our support.
Storage location
Store your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock's apps and recipient notifications for a branded experience.
Multi-branding
Configure your gateway to support multiple, separate brands - for you or your clients.
Multi-tenancy
Choose between single or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Trigger the encryption process manually or using automation at scale.
Use Case
Cut delivery costs
Rising costs and inefficiencies make recorded post a cost you could do without. Reduce the outlay with digital recorded delivery®.
Use Case
Boost engagement
Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information to customers' inboxes.
Use Case
Boost portal usage
Nobody wants to be forced to ‘log in online’ to get their information. Drive portal interactions by delivering documents to email inboxes, securely.
Pricing & Plans
Compare Plans
Find the right Mailock plan for your business. Compare Automated secure email delivery with our other plans.
Case studies
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
How Aegon Saved An Estimated 270 Tonnes Of CO2 Using Mailock
Aegon, a leading provider of life insurance, pensions and asset management, saved an estimated 270 tonnes of Co2 using Mailock.
Questions?
FAQs, answered
What is Mailock Automated?
Mailock Automated is a solution for delivering secure emails at scale. It allows businesses to send sensitive customer communications automatically, ensuring data protection and regulatory compliance while maximising efficiency.
How does Mailock Automated secure emails?
Mailock Automated uses end-to-end AES-256 encryption to secure emails and attachments. It routes sensitive document outputs through the Mailock system and provides recipient authentication to ensure secure delivery.
What are the benefits for customer engagement?
Mailock Automated enhances customer engagement by delivering statements, policies, and other private data directly to their email inboxes. This method increases digital engagement and ensures customers can respond securely using their existing email addresses.
How can Mailock support our ESG goals?
Switching from print and post to secure email delivery with Mailock Automated significantly reduces costs and carbon emissions. For enterprise financial services companies, it can generate up to 95% savings on print, pack, and post costs, and over 80% reduction in carbon impact.
Can we integrate it with our existing systems?
Yes, Mailock Automated integrates seamlessly with Microsoft 365 and other mail flow logic such as antivirus and signature systems. It also offers API access for advanced analytics, automation, and integration with CRM systems.
How does it help with regulatory compliance?
Mailock Automated helps businesses comply with regulations from the ICO and FCA by ensuring that all digital communications are encrypted and protected. It provides audit trails for all message activities, including sends, opens, and revoke calls, ensuring proof-of-delivery and compliance with data protection guidelines.