Mailock Enterprise: Automated

Deliver secure

email at scale

Automated delivery, enterprise security

Send sensitive information to your customers at scale. Cut costs, meet compliance, and deliver securely to the right people.

IT manager looking at computer with automated email encryption
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Inbox delivery for

sensitive information

Mailock Automated is an upgraded licence for Mailock Enterprise that enables organisations to batch, encrypt, and deliver sensitive emails and attachments to large audiences - securely, efficiently, and at scale.

  • Drive customer engagement
  • Reduce postal and carbon overheads
  • Protect data with enterprise security
Receiving a Mailock automated secure email as a customer

Automated sending

Step-by-step

1. Delivery

Route your customer communications through Mailock using automated rules, headers, or keywords.

Mailock automated bulk delivery engine

2. Authentication

Apply recipient authentication challenges, such as Q&A, SMS, or Unipass, to confirm identity before access.

A Mailock automated message secured using SMS authentication

3. Response

Recipients can read, download, and reply securely - without needing to register or log into a portal.

The Mailock web reply interface
Mailock automated bulk delivery engine
A Mailock automated message secured using SMS authentication
The Mailock web reply interface

Security

Protect data & meet

compliance goals

Handling large volumes of sensitive data demands high standards. Mailock applies robust encryption and recipient identity verification to help meet ICO and FCA expectations while keeping customer information private.

Consultant discussing sustainability research

Efficiency

Digitise high-volume

delivery workflows

While some communications may still be sent by post, digital delivery can reduce fulfilment bottlenecks, support ESG targets, and help manage operational costs.

Research from consultancy Project Rome shows that secure email delivery offers substantial cost savings over analogue post.

Project Rome logo

Leader thinking about postal savings
95% lower costs

Lower costs

Project Rome found that secure digital delivery can cut fulfilment costs by up to 95% for financial services firms with high output volumes.

80%

80% lower carbon impact

Shifting part of your communications to secure email can reduce emissions by more than 80%, accounting for paper, transport, and energy use.

270 tonnes of carbon

270 tonnes of CO₂ saved

Mailock helped life and pensions provider Aegon reduce its carbon footprint by 270 tonnes through secure email delivery since 2019.

Engagement

Cater to customers’

channel of choice

Research shows customers are more likely to read and respond to secure emails than to letters or portal notifications. A Mailock Automated licence enables you to deliver important documents where they’re most likely to be seen - the inbox.

Send automated secure email

Quick and helpful

Very quick and helpful service. Easy to understand and efficient. Thanks!

Jenny profile photo
Jenny

Mailock recipient

Not too complicated

Not complicated for me at all, so must be very easy for younger generations!

Chris profile photo
Chris

Mailock recipient

My data is safe

Good to know my data is safe! Easy to use once you get started.

Sylvia profile photo
Sylvia

Mailock recipient

Simple setup

I'm no technical wizard, but setting it up was very easy for me.

Chris
Chris

Mailock recipient

Used it for years

Been using this for years- if ever I have an issue it's solved quickly and efficiently.

Heather
Heather

Mailock recipient

Peace of mind

It's reassuring to know that no one else can access my information.

Charlie
Charlie

Mailock recipient

Already an Enterprise user?

See how easy it is to upgrade to Automated.

Testimonial

Advanced security for enterprise-scale communications

Clients of ours like HSBC can now deliver customer communications across platforms and timezones with the advanced security that Mailock provides.

Dave Reynolds UK CEO, Paragon
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Features

Digitise and deliver securely 

Mailock Automated combines policy-driven encryption and recipient authentication with enterprise-scale delivery and control.

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High-volume delivery

Developed to send high-volume email (e.g. statements, recurring documents) to large customer segments.
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Automated triggers

Use mail rules or X-headers to trigger encryption and route messages through secure delivery without manual steps.
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Real-time webhooks

Track opens, downloads, and revocations with webhook integrations for operational insight and reporting.

Download the Mailock
Automated Data Sheet

Deployment

Built to fit your infrastructure

Mailock Automated offers flexible deployment options to match your technical setup and branding requirements.

Mailock customer solutions architect helping client to deploy Mailock
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Managed service

Use our cloud appliance or host within your own environment.

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Storage location

Choose EU-based default or configure a dedicated server.

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White-labelling

Customise the recipient experience to reflect your brand identity.

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Multi-branding

Support distinct brands across departments or business lines.

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Multi-tenancy

Deploy with single or multi-tenant configuration to suit your scale.

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Encryption triggers

Initiate secure delivery based on rules, headers, or keywords.

250K+
Users
2.1K+
Companies
1.6M+
Recipients

Use Cases

Leader thinking about postal savings

Use Case

Cut delivery costs

Digitising fulfilment helps reduce the burden of high-volume post and streamline operations.

Relationships director thinking about customer experience

Use Case

Boost engagement

Secure email removes friction from the customer experience, encouraging quicker responses.

Professionals reviewing customer portal system

Use Case

Drive portal usage

Deliver documents to inboxes while encouraging portal access through secure links.

A live Mailock demo with our customer adviser

Questions?

Talk to us

Book a demo to see how Mailock Enterprise with Automated can support your customer communications at scale.

Questions?

FAQs, answered

What is Mailock Automated?

Mailock Automated is an add-on for Mailock Enterprise that enables secure email delivery at scale. It automates the encryption and sending of sensitive documents, helping businesses protect data, support compliance, and increase efficiency.

How does it support security and compliance?

Mailock Automated uses end-to-end AES-256 encryption and recipient authentication to protect messages. It helps meet FCA and ICO expectations by providing full tracking for delivery, access, and revocation activity.

What are the benefits of using Mailock Automated?

Automating secure email delivery reduces operational costs, supports sustainability goals, and boosts customer engagement by delivering sensitive documents directly to the inbox - no portals required.

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