Mailock® Enterprise
Protect critical
customer comms
Your secure email gateway (SEG)
Exchange confidential information using our advanced secure email gateway for friction-free customer comms.
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Why Mailock?
Prevent the worst,
communicate better
Engage your customers safely
Mailock Enterprise enables company-wide secure email communications. Protect sensitive information with a seamlessly integrated secure email gateway.
- Enable confidential communications
- Comply with FCA/ICO/ESMA guidance
- Create a branded recipient experience

Encryption
Exchange securely
Protect against interception
Protect confidential information with secure end-to-end email encryption. Advanced key management makes sure only authenticated recipients gain access.

Threat vectors:
Human error
Our unique identity challenge processes ensure that sensitive misdirected emails remain encrypted; only identity verified recipients can open your encrypted messages.
Cyber threat
Messages and attachments are protected throughout their journey with military-grade AES-256 encryption ciphers.
Authentication
Identify recipients
Prevent unauthorised access
Set authentication challenges that recipients must pass to open messages. They'll receive a ‘read my message’ email to guide them through the process safely.

Challenge options:
Mailock challenges
Third-party integrations
API/webhooks
Coming soon: identity document verification
Authenticate identity by email using a passport or driver's licence and utility bill.
Read-and-reply
Drive engagement
Empower customers to reply
Recipients can read messages or download attachments without creating an account, and then connect their email to reply for free.

How it works:
1. Receive
Recipients receive a notification email to let them know they have a secure message waiting to be opened.
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2. Identify
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer an identity challenge, or if they're trusted, they can read right away.
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3. Reply
If recipients need to reply to a secure message, they can use Mailock to compose, attach, and reply using their existing email address and account.
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Compliance
Guarantee email
data compliance
Protect data in line with regulatory guidance using the most secure email gateway.
ICO - GDPR
"Have a policy governing encrypted email, including guidelines that enable staff to understand when they should or should not use it. For example, there may be a guideline stating that any email containing sensitive personal data (either in the body or as an unencrypted attachment) should be sent encrypted."
"[in the event of a data breach] act quickly. Try to recall the email as soon as possible. If you can’t recall it, contact the person who received it and ask them to delete it. The 72 hours following a personal data breach are particularly critical."
FCA - COBS
"Keep a copy of relevant electronic communications, made with, sent from or received on equipment: (1) provided by the firm to an employee or contractor; or (2) the use of which by an employee or contractor has been sanctioned or permitted by the firm."
ESMA - MIFID II
"Have sound security mechanisms in place to guarantee the security and authentication of the means of transfer of information, minimise the risk of data corruption and unauthorised access and to prevent information leakage maintaining the confidentiality of the data at all times.”
Testimonial
It shows we take protecting customers' private data seriously,
with an industry standard platform they can use to send and receive free-of-charge.


Features
Comprehensive outbound security
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Email encryption
Secure sensitive emails and attachments by obscuring data with military strength AES-256 encryption.
M365 integration
Integrate Mailock with your M365 exchange alongside your CRM, antivirus, and server-side signature.
Recipient authentication
Robust revocation
Messages can be revoked at user or admin level, immediately restricting access to lock down a breach.
Error prevention
Flexible configuration
Secure audit trails
Timestamped audit trails track message opens, clicks, and downloads for proof-of-delivery and compliance.
Advanced interfacing
Scalable volume
Download the Mailock
Enterprise Data Sheet
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Managed service
Use our managed cloud appliance or host it in your own infrastructure with our support.
Storage location
Host your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock browser apps and notifications for a branded experience.
Multi-branding
Configure your gateway to support multiple brands- for you or your clients.
Multi-tenancy
Choose between single tenant or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Choose between automated and manual options for triggering the encryption process.

Save paper
Strengthen your environmental, social, and governance (ESG) proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
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Cut costs
Over 9.5 billion documents are sent in the UK each year, the vast majority by businesses. In the UK financial services industry alone, digitising print and post could save £1.3 bn.
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Protect data
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Pricing & plans
Case studies
Hear from our users

Why Mailock And Paragon Were Chosen By HSBC Security Services
Mailock, Beyond Encryption’s (BE) market leading email security system, has been selected by HSBC Security Services.

How The Right Mortgage Keeps Email Data Safe With Mailock
The Right Mortgage’s forward-thinking approach to data protection using Mailock email encryption frees them from communications risk.