Mailock® Enterprise
Protect critical
customer comms
Enterprise secure email gateway
Exchange confidential information using our advanced secure email gateway for friction-free customer comms.
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Overview
Prevent the worst,
communicate better
Engage your customers safely
Mailock Enterprise enables secure communications for your organisation. Protect sensitive information with a seamlessly integrated secure email gateway.
- Enable confidential communications
- Comply with FCA/ICO/ESMA guidance
- Create a branded recipient experience
Security
Exchange securely
Advanced end-to-end encryption
Encrypt emails with end-to-end security. Advanced key management ensures Mailock messages are only ever accessible to ID-verified recipients.
Authentication
Identify recipients
Prevent unauthorised access
Set identity challenges that recipients must pass to gain access. They'll receive a notification email to guide them through the process safely.
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Mailock challenges
Third-party integrations
API/webhooks
Read-and-reply
Drive engagement
Empower customers to securely reply
Recipients can read messages and download attachments without creating an account, and connect their email to reply for free.
Ease-of-use
Boost efficiency
Auto-decryption for company inboxes
Any secure emails your business receives are decrypted at server level, so they can be routed to inboxes and easily replied to.
1. Receive
Recipients receive a notification email to let them know they have a secure message waiting to be opened. This message can be customised with your company branding or use the familiar Mailock template.
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2. Identify
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer any challenges that have been set, if they're trusted, they can open and read right away.
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3. Reply
If recipients need to reply to a secure message, they can use Mailock to compose, attach, and send using their existing email address and account. They'll even get a limited number of secure emails to send to other people if they need.
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Integration
Respect your flow
Security that plays well with others
Mailock respects your mail flow, leaving emails accessible to data loss prevention and server-side signature tools within your infrastructure.
Email encryption
Secure sensitive emails and attachments by obscuring data with military strength AES-256 encryption.
M365 integration
Integrate Mailock with your 365 mail exchange alongside your CRM, antivirus, and server-side signature.
Recipient authentication
Robust revocation
Messages can be revoked at user or admin level, immediately removing access to lock down a breach.
Error prevention
Flexible configuration
Secure audit trails
Timestamped audit trails track message opens, clicks, and downloads for proof-of-delivery and compliance.
Advanced interfacing
High-volume delivery
Managed-for-you or by-you
Provide your exchange details to use our managed service or deploy for yourself with our support.
On-cloud or on-premise
Deploy your appliance in the cloud or host it within your on-premise infrastructure.
Single or multi-tenancy
Run parallel instances of the appliance to enable secure email for multiple clients or brands.
EU or self-hosted storage
Host sensitive data in our EU storage location or on a dedicated server in another locale.
Manual-enabled or auto-only
Automatically encrypt messages containing subject line keywords and enable desktop user controls through our Windows Outlook-add-in.
White-label or branded
Provide a white-label service to your clients or customise our web app and notifications to create a branded recipient experience.
Gain intelligence
Monitor engagement
Leverage BI/MI analytics
Tap into the Mailock API for usage and engagement analytics. Surface key insights such as response times and attachment download rates.
Save paper
Strengthen your environmental, social, and governance proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
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Cut costs
Over 9.5 billion documents are sent in the UK each year, the vast majority by businesses. In the UK financial services industry alone, digitising print and post could save £1.3 bn.
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Protect data
Free your organisation from open-risk email. Protect messages and files from cyber threat and human error. Comply with ICO guidance on encrypting sensitive customer data.
Testimonial
It shows we take protecting customers' private data seriously,
with an industry standard platform they can use to send and receive free-of-charge.
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Maintain compliance
Prevent data loss
Use custom security profiling
Every company has a different profile for what is considered sensitive information. With Mailock, you can customise preset filters for the kinds of information that trigger the email encryption gateway to secure an email.
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Next steps
Securing Client Communications At Stonebridge Financial
Find out how Stonebridge Financial secured their email communications using Mailock, driving efficiency and engagement with their clients in the process.
Securing Client Communications At Thanks Wealth Planning
Personal information is abundant within financial services. This case study shows how Thanks Wealth Planning increased security for their communications.
How Mailock Secures Sensitive Emails At Genius Wealth Management
How Mailock Secures Sensitive Emails at Genius Wealth Management. Did you know that 70% of financial firms in the UK experienced cyberattacks in 2020?