Mailock® Enterprise
Protect critical
customer comms
Your secure email gateway (SEG)
Exchange information and verify customer identity by email, safely and compliantly. Integrate with any email system.
Securely exchange
sensitive information
The Mailock Enterprise secure email gateway enables sensitive email exchanges between companies and their customers.
- Secure sensitive email exchanges
- Authenticate customer identity
- Integrate with any email system
The Recipient Experience
Step-by-step
1. Receive
Recipients receive a notification in their inbox.
2. Identify
If an authentication challenge is set, they'll need to pass it to unlock the message.
3. Reply
They can then read and reply securely, attaching any files before hitting 'send'.
Security
Encrypt data
Secure emails and replies
Exchange sensitive information using end-to-end encryption to prevent interception and protect customers from fraud.
Authentication
Verify identity
Limit access and verify data
Set recipient authentication challenges to limit access to the right people or to confirm personal details from your customer relationship database (CRM).
Authentication options:
Mailock challenges
Third-party integrations
API/Webhooks
Integration
Integrate easily
Use with any email system
Use Mailock with M365 or Google Workspace without affecting other mail flow tools such as your CRM, antivirus, or server-side signature.
Compliance
Ensure email
data compliance
Protect data in line with regulatory guidance using the most secure email gateway.
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Features
Advanced security
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Compose
Configure how encryption is initiated for sensitive emails (e.g., Outlook add-in, keywords, rule-based, automated).
Prevent
Prompt users to send a message securely if it contains preset or custom keywords (‘trigger words’).
Encrypt
Secure sensitive emails and attachments by obscuring data with military-strength AES-256 encryption.
Challenge
Monitor
Set up read notifications for timely follow-ups and MI/BI analytics to track the access rates for secure messages.
Engage
Recipients can read messages, download attachments, and reply securely using their browser or the Mailock Outlook add-in.
Audit
Timestamped audit trails track secure message opens, clicks, and downloads for proof of delivery and receipt.
Revoke
Messages can be revoked at user or admin level, immediately restricting access in a breach situation.
Automate
Deliver at scale with Mailock Automated, an optional add-on for batched and bulk delivery using automation.
Download the Mailock
Enterprise Data Sheet
Deployment
Deploy your way
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Managed service
Use our managed cloud appliance or host the service in your own infrastructure.
Storage location
Store your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock's recipient journeys to offer a fully branded experience.
Multi-branding
Support multiple, separate brands - ideal for businesses with diverse offerings or clients.
Multi-tenancy
Choose between single or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Trigger the encryption process manually or using automation at scale.
Use Case
Ensure compliance
Secure email communications are crucial for compliance with regulatory guidance. Fulfil your obligations to protect sensitive data.
Use Case
Drive engagement
Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information to customers' inboxes.
Use Case
Strengthen security
If you can't securely exchange emails with clients, it's likely sensitive data is being compromised. Strengthen your outbound email security with Mailock.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
Case studies
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
How Aegon Saved An Estimated 270 Tonnes Of CO2 Using Mailock
Aegon, a leading provider of life insurance, pensions and asset management, saved an estimated 270 tonnes of Co2 using Mailock.
Questions?
FAQs, answered
What is Mailock Enterprise?
Mailock Enterprise is a secure email gateway designed to protect sensitive email communications. It ensures that businesses can exchange critical customer information safely and compliantly by encrypting emails and offering recipient authentication challenges.
What is a secure email gateway?
A secure email gateway (SEG) is a system that protects email data by scanning inbound and outbound emails for threats, encrypting content, and adding authentication measures. SEGs prevent data loss and cyber threats such as malware, phishing, and human error.
How does Mailock encrypt emails?
Mailock uses end-to-end encryption to protect sensitive emails and attachments. The encryption process involves using two keys, one attached to a notification email sent to the recipient and the other kept in a secure vault until any authentication challenge is passed.
What authentication methods does Mailock support?
Mailock supports multiple recipient authentication challenges including email verification, SMS, question-and-answer, and Unipass ID. These methods ensure that only authorised recipients can access the secure emails.
Can Mailock integrate with existing systems?
Yes, Mailock can integrate with M365, CRM systems, antivirus, and server-side signature solutions. It also offers advanced interfacing through the Mailock API for automation and analytics.
How does Mailock help with regulatory compliance?
Mailock helps businesses comply with regulatory requirements by ensuring email data is encrypted and protected. It provides audit trails for proof-of-delivery and compliance with regulations from authorities like the ICO and FCA, ensuring businesses can safely handle sensitive data.