Mailock® Enterprise
Protect critical
communications
from breaches
Secure email for high-volume contact
Send secure emails at scale without adding friction for your teams or recipients. Encrypt content and attachments, and add identity checks where needed.
Securely exchange
sensitive information
- Secure sensitive email exchanges
- Authenticate recipient identity
- Integrate with any email system
The Recipient Experience
Step-by-step
1. Receive
Recipients get a notification in their inbox.
2. Identify
If an authentication challenge is set, they'll need to pass it to unlock the message.
3. Reply
They can then read and reply securely, attaching any files before hitting 'send'.
Security
Encrypt data
Secure emails and replies
Exchange sensitive information using end-to-end encryption to prevent interception and protect recipients from fraud.
Authentication
Verify identity
Limit access and verify data
Set recipient authentication challenges to limit access to the right people or to confirm personal details from your customer relationship database (CRM).
Authentication options:
Mailock challenges
Third-party integrations
API/Webhooks
Integration
Integrate easily
Use with any email system
Use Mailock with M365 or Google Workspace without disrupting other mail flow tools such as your CRM, antivirus, or server-side signature.
Compliance
Ensure email
data compliance
Protect data in line with regulatory guidance using our secure email gateway.
GDPR - Encrypt personal information
The Information Commissioner’s Office (ICO) highlights encryption as an important security measure for protecting personal data, including using in-transit encryption (eg TLS) for online applications.
The Financial Conduct Authority (FCA) also expects firms to protect customer data and highlights encrypting data where appropriate.
The ICO can levy fines of up to £17.5m for serious breaches (or 4% of annual worldwide turnover).
Mailock protects your data with AES-256 encryption.
MIFID II - Record proof-of-delivery
From 12 January 2026, the FCA’s updated “durable medium” definition makes electronic communications the default mode for certain MiFID-derived retail disclosures (PS25/13), provided the delivery method meets durable-medium requirements (FCA).
For PRIIPs disclosures, firms must provide a Key Information Document (KID) in good time before a transaction is concluded (FCA).
Mailock’s message tracker provides a timestamped record for secure emails sent through Mailock, including the date sent and when the secured content is opened.
Consumer Duty - Protect customers
Are you asking customers to send sensitive information into your business unsecured? For FCA-regulated firms, the Consumer Duty sets high standards of consumer protection and requires firms to put customers’ needs first.
Mailock makes it easy to deliver secure communications by email, with recipient controls and tracking for oversight.
Testimonial
Implementing Mailock was totally pain-free
Implementing Mailock was completely painless. It took just a couple of days and was easy for our IT team to integrate.
Features
Advanced security
Our secure email gateway gives you the tools to help protect sensitive email exchanges.
Compose
Configure how encryption is initiated for sensitive emails (e.g., Outlook add-in, keywords, rule-based, automated).
Prevent
Prompt users to send a message securely if it contains preset or custom keywords (‘trigger words’).
Encrypt
Secure sensitive emails and attachments by obscuring data with military-strength AES-256 encryption.
Challenge
Monitor
Set up read notifications for timely follow-ups and MI/BI analytics to track the access rates for secure messages.
Engage
Recipients can read messages, download attachments, and reply securely using their browser or the Mailock Outlook add-in.
Track
Timestamped audit trails track secure message opens, clicks, and downloads for proof of delivery and receipt.
Revoke
Messages can be revoked by users or admins to immediately restrict access in the event of a breach.
Automate
Deliver at scale with Mailock Automated, an optional add-on for batched and bulk delivery using automation.
Download the Mailock
Enterprise Data Sheet
Deployment
Deploy your way
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Managed service
Use our managed cloud appliance or host the service in your own infrastructure.
Storage location
Store your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock's recipient journeys to offer a fully branded experience.
Multi-branding
Support multiple, separate brands - ideal for businesses with diverse offerings or clients.
Multi-tenancy
Choose between single or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Trigger the encryption process manually or using automation at scale.
More info
Learn more
Integrations
Mailock for Microsoft M365
Connect Mailock with Microsoft M365 to secure emails without disrupting your existing workflows.
Use Cases
Challenges and solutions
Explore how Mailock solves common communication risks across regulated industries.
Upgrades
Automated delivery
Add automated delivery to Mailock to send secure emails at scale for large customer mailings.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
Questions?
FAQs, answered
What is Mailock Enterprise?
Mailock Enterprise is a secure email gateway that encrypts sensitive emails and applies recipient authentication, helping large organisations exchange information safely, comply with regulations, and reduce risk at scale.
How does Mailock protect sensitive information?
Mailock uses end-to-end AES-256 encryption to secure emails and attachments. It also verifies recipient identity using multi-factor authentication methods such as SMS, email verification, and Unipass ID.
How much does Mailock Enterprise cost?
Mailock Enterprise is priced based on your organisation’s size and integration needs. Book a demo with our team to explore pricing and find the right setup for your business.
Case studies
Why Mailock and Paragon Were Chosen by HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
Why EQ Chose Mailock to Drive Engagement in the Pensions Market
We spoke to Jordan Hindley at EQ Group (Equiniti), Solution Owner For Wealth, Life and Pensions, on why they chose Mailock for secure customer engagement.