Mailock, Beyond Encryption's (BE) email security system, was selected by HSBC Security Services as part of a transformation programme delivered by Paragon, helping HSBC build stronger digital relationships with its customers.
Mailock is increasingly deployed across financial services, including global brands such as Aegon and Royal London.
Mailock enables financial services businesses to communicate securely using their existing email setup by adding an extra layer of encryption and authentication to sensitive messages.
"In today's world, companies recognise the opportunities that exist with digital communications, but finding partners they can trust who align with their own goals while providing the highest levels of security against cybercrime is often a major challenge."
Paul Holland, Founder and CEO, Beyond Encryption (Mailock)
Paragon works with trusted brands across sectors, with financial services at its core.
Paragon At Scale
Paragon manages around 2.4 billion communications each year on behalf of its clients.
On average, Paragon touches every household in the UK 1.4 times per week.
"HSBC Security Services recognised the ability of Paragon to align and centralise its business to deliver complete customer communications across a multichannel environment, at any time and in any language, allowing them to optimise communication to customers in the most efficient and effective way possible."
Dave Reynolds, CEO, Communication & Supply, Paragon
To learn more about our partnership with Paragon Customer Communications, watch our podcast episode with CEO Dave Reynolds on the future of customer communications.
Could This Work In Your Organisation?
Book a Mailock demo to talk through your current email process, the data you send, and where extra controls could help.
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FAQs
Why Were Mailock and Paragon Selected by HSBC Security Services?
The article describes a transformation programme using secure digital communication and customer communication delivery at scale.
What Role Did Secure Email Play?
Mailock added encryption and authentication to sensitive email communication while fitting into existing email use.
Why Does Partner Delivery Matter for Enterprise Communications?
Large organisations need technology and service partners that can fit operational processes and support regulated communication needs.
References
HSBC UK, HSBC UK Bank plc, 2025
Paragon Customer Communications, Paragon, 2025
Reviewed by
Sam Kendall, 01.06.26
This content is for general information only and is not legal advice.