Mailock Enterprise > Automated
Deliver secure
email at scale
Automated secure document delivery
Deliver statements, policy documents and other sensitive customer communications securely by email at scale. Apply recipient authentication, track access and support secure replies.
Secure document
delivery at scale
Mailock Automated is an optional Enterprise licence for high-volume and system-generated secure delivery. Route, encrypt and deliver customer communications through the inbox using rules, X-headers or batch workflows.
- Drive customer engagement
- Reduce postal and carbon overheads
- Protect data with enterprise security
1. Route
Route statements, documents and customer communications through Mailock using rules, X-headers or defined keywords.
2. Authenticate
Apply recipient authentication challenges including email OTP, Q&A, SMS, or identity check to verify before access.
3. Deliver & respond
Recipients can read, download and reply securely without needing a Mailock account or separate customer portal.
Security
Protect data & support
compliance obligations
High-volume sensitive document delivery needs consistent safeguards. Mailock applies AES-256 encryption, recipient authentication and activity records to help organisations support ICO and FCA expectations.
Efficiency
Digitise high-volume
delivery workflows
The figures below come from consultancy modelling developed with Project Rome and Professor Simon Pringle to assess the potential impact of replacing suitable print-and-post communications with secure email.
Lower costs
The modelling estimated savings of up to 95% on print, pack and post for organisations with high output volumes. Actual savings depend on communication mix and delivery setup.
More than 80% lower carbon impact
The same modelling estimated that moving suitable communications to secure email could reduce associated delivery emissions by more than 80%.
Estimated 270 tonnes of CO₂e saved
Applying the Project Rome model to Aegon’s Mailock delivery volumes produced an estimated saving of 270 tonnes of CO₂e since 2019.
Engagement
Cater to customers’
channel of choice
Research shows customers are more likely to read and respond to secure emails than to letters or portal notifications. A Mailock Automated licence enables you to deliver important documents where they’re most likely to be seen - the inbox.
Jenny
Mailock recipient
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Chris
Mailock recipient
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Sylvia
Mailock recipient
Chris
Mailock recipient
Heather
Mailock recipient
Charlie
Mailock recipient
Testimonial
Advanced security for enterprise-scale communications
Clients of ours like HSBC can now deliver customer communications across platforms and timezones with the advanced security that Mailock provides.
High-volume delivery
Automated triggers
Real-time webhooks
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Managed service
Use our cloud appliance or host within your own environment.
Storage location
Choose EU-based default or configure a dedicated server.
White-labelling
Customise the recipient experience to reflect your brand identity.
Multi-branding
Support distinct brands across departments or business lines.
Multi-tenancy
Deploy with single or multi-tenant configuration to suit your scale.
Encryption triggers
Initiate secure delivery based on rules, headers, or keywords.
Use Case
Cut delivery costs
Digitising fulfilment helps reduce the burden of high-volume post and streamline operations.
Use Case
Boost engagement
Secure email removes friction from the customer experience, encouraging quicker responses.
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Use Case
Drive portal usage
Deliver documents to inboxes while encouraging portal access through secure links.
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Questions?
Talk to us
Book a demo to see how Mailock Enterprise with Automated can support your customer communications at scale.
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