Innovation centre

Extend Mailock beyond the inbox

Meet Nigel and AssureScore, tools that help people act on sensitive documents and help organisations challenge identity only when risk rises.

Beyond Encryption platform showing Mailock secure email, Nigel digital postbox, and AssureScore trust indicators working together across users and devices

How it all works together

Three products. One secure network.

Integrate secure delivery, human-centred document handling, and risk-aware identity checks into a single trust network.

Mailock secure email workflow showing attachment protection, document processing, and recipient identity verification across users

Nigel

Document concierge

Your encrypted admin platform

A secure, multi-device workspace that helps customers receive, store, and action important documents with confidence.

  • Private inbox for sensitive documents
  • Reminders, tasks, and guided next steps
  • Seamless handover from Mailock threads
Nigel secure digital mailbox showing organised personal documents, including finance, health, and legal information, with document processing in progress

AssureScore

Crowd authentication

Verify identities and assess risk at scale

Profile communications risk without checking ID. AssureScore uses signals from network interactions to assess when, and how, to challenge user identity.

  • Dynamic risk metrics from network data
  • Elevate authentication when risk rises
  • Reduces false positives and friction
AssureScore trust indicator analysing identity-authenticated behaviour across secure digital communications to help verify users and build confidence

Go beyond encryption with identity-sure communications

Empower secure communications with technology that combines end-to-end encryption, adaptive authentication, and human-centred design.

Encryption icon

Encryption

Protect messages and files with end-to-end encryption across delivery and storage.

Authentication icon

Authentication

Match the challenge to the risk. From simple checks to advanced identity verification.

Data controls icon

Data controls

Set policies for expiry, revoke access, audit opens, and govern data lifecycles.

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Human connection

Make the secure path the easy path, so people actually complete it.

Mailock

Secure email

Email sensitive information securely

Send encrypted messages and attachments, with multi-factor recipient challenges so only the right person can open them.

  • Encrypt messages end-to-end
  • Challenge recipients flexibly on open
  • Integrate easily with your email setup
Mailock product overview

Customer service team working in office, representing secure email handling and protected customer communications with Mailock

Speak to our secure communications experts

Discover how our encryption and identity solutions can help protect your customer communications - without adding friction.