Contact us

Get support

We’re UK-based, so our support is close at hand. We aim to deliver above-and-beyond service to our customers.

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Raise a ticket

Get support if you are a Beyond Encryption or Mailock customer.

If you need support regarding the contents of a secure email, please contact the sender as we will be unable to help.

Our support hours are:
Monday - Friday: 9.00-17.00
(excluding bank holidays)

Woman helping customer with secure email

Knowledge base

Looking for help?

Explore our Knowledge Base to find step-by-step guides, answers to common questions, and tips for getting the most out of our secure communication tools.

Phone: 020 8123 4546
Email: support@beyondencryption.com

Beyond Encryption Limited
1 Gloster Court, Whittle Avenue
Fareham, Hampshire, PO15 5SH