Mailock® Pro
Exchange confidential files and messages by email (securely!)
Secure email for professionals & teams
Exchange confidential information confidently using Outlook or your browser - without compromising security or compliance.
Email sensitive
information, simply
- Encrypt messages and attachments
- Set recipient challenges to limit access
- Revoke delivered data at any time
Send & receive
How it works
1. Send
Start a secure email from your desktop or web browser, choosing from a range of recipient authentication challenges.
2. Receive
Recipients get a notification in their inbox and must pass your authentication challenge to unlock their message.
3. Reply
Replying is easy - recipients can use Mailock for Outlook or web to maintain the security of any confidential information.
Security
Protect data
from interception
Secure emails and replies
Start encrypted email exchanges with a click, verifying your recipients to guarantee a safe connection. Protect messages and files on delivery and reply.
Prevention
Stop mistakes
before it's too late
Trigger sensitive data alerts
Prevent the top cause of a data breach - emails sent to the wrong people. Mailock won’t let you send sensitive data without confirming its security.
Integration
Secure email
where it suits you
Use with Outlook or on the web
Secure emails using the Mailock Outlook add-in for Windows, our secure web app, or upgrade to our Enterprise plan to integrate with any email client or provider.
Compliance
Regulatory guidance
A secure email service that helps you comply with data protection regulations.
GDPR - Encrypt personal information
The Information Commissioner's Office (ICO) highlights encryption as a key security measure for protecting personal data (including using TLS for data in transit).
The Financial Conduct Authority (FCA) also expects firms to have strong controls to protect customer information.
The ICO can levy fines of up to £17.5m or 4% of annual worldwide turnover (whichever is higher).
Mailock protects your data with AES-256 encryption.
MIFID II - Evidence delivery and access
For FCA-regulated firms, it’s important to be able to evidence when regulated disclosures were issued and that the information remains accessible.
From 12 January 2026, the FCA makes electronic delivery the default for certain MiFID-derived retail disclosures where the delivery method meets “durable medium” requirements (PS25/13).
For PRIIPs, firms must provide a Key Information Document (KID) in good time before a transaction is concluded (FCA).
Mailock provides a clear audit trail for secure emails sent through Mailock, including the date sent and when the secured content is opened.
Consumer Duty - Protect customers
Are you asking customers to send sensitive information into your business unsecured? The FCA’s Consumer Duty sets high standards of consumer protection and requires firms to put customers’ needs first.
Mailock makes it easy to send secure communications by email, so customers can share information safely without changing channel.
Testimonial
It's become a critical part of our processes
It hasn’t changed the way we work. Email is how most of our clients want to communicate and Mailock enables us to do that securely.
Features
What's in the box?
Here are all the features you can access with Mailock Pro.
Compose
Compose secure emails in Windows Outlook or our web app. Create your message, add attachments, select your challenge and send.
Prevent
Catch sensitive emails before it's too late with custom trigger words. If they're included in a message, you'll be alerted to send it securely.
Encrypt
Your emails and attachments are secured with end-to-end AES-256 encryption - virtually impenetrable protection for sensitive data.
Challenge
Select from a range of authentication types including SMS, question-and-answer, and Unipass ID to make sure the right people gain access.
Monitor
Engage
Track
Revoke
Download the Mailock
Pro Data Sheet
More info
Learn more
Integrations
Mailock for Windows Outlook
Connect Mailock with Windows Outlook to send, receive, and manage secure emails without leaving your inbox.
Industries
Mailock for Financial Advisers
Discover how Mailock helps financial advisers meet compliance and deliver a seamless client experience.
Resources
Mailock case studies
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
Questions?
FAQs, answered
What is Mailock Pro?
Mailock Pro is a secure email solution for professionals and teams. It protects client data with email encryption and authentication to meet compliance requirements.
How does recipient access work?
Recipients can read and reply to secure messages for free using the Mailock browser app or our Outlook add-in - no subscription needed.
How much does it cost to get started?
You can start a free 14-day trial of Mailock Pro by signing up here - no commitment required.
Related Content
Human Error and Outbound Email Security: Risks & Solutions
Human error email security: why mistakes happen, what they cost, and practical steps to reduce mistakenly sent data with training, process, and safeguards.
FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures
FCA durable medium changes: a practical checklist for MiFID retail disclosures from 12 Jan 2026, covering digital-by-default delivery, evidence, and paper.