Mailock® Pro

Exchange confidential files and messages by email (securely!)

Secure email for professionals & teams

Exchange confidential information confidently using Outlook or your browser - without compromising security or compliance.

Professional man reading an encrypted email on a laptop

Email sensitive

information, simply

  • Encrypt messages and attachments
  • Set recipient challenges to limit access
  • Revoke delivered data at any time
adviser using mailock with unipass

Send & receive

How it works

1. Send

Start a secure email from your desktop or web browser, choosing from a range of recipient authentication challenges.

Secure Mailock send button in email client

2. Receive

Recipients get a notification in their inbox and must pass your authentication challenge to unlock their message.

Enter the code screen to unlock your Mailock secure email

3. Reply

Replying is easy - recipients can use Mailock for Outlook or web to maintain the security of any confidential information.

Enter the code to unlock your Mailock secure email
Secure Mailock send button in email client
Enter the code screen to unlock your Mailock secure email
Enter the code to unlock your Mailock secure email

Security

Protect data

from interception

Secure emails and replies

Start encrypted email exchanges with a click, verifying your recipients to guarantee a safe connection. Protect messages and files on delivery and reply.

Couple sending a secure email reply

Prevention

Stop mistakes

before it's too late

Trigger sensitive data alerts

Prevent the top cause of a data breach - emails sent to the wrong people. Mailock won’t let you send sensitive data without confirming its security.

Mailock trigger word warning interface

Integration

Secure email

where it suits you

Use with Outlook or on the web

Secure emails using the Mailock Outlook add-in for Windows, our secure web app, or upgrade to our Enterprise plan to integrate with any email client or provider.

Outlook static GIF - sending a secure email

Compliance

Regulatory guidance

A secure email service that helps you comply with data protection regulations.

GDPR - Encrypt personal information

The Information Commissioner's Office (ICO) highlights encryption as a key security measure for protecting personal data (including using TLS for data in transit).

The Financial Conduct Authority (FCA) also expects firms to have strong controls to protect customer information.

The ICO can levy fines of up to £17.5m or 4% of annual worldwide turnover (whichever is higher).

Mailock protects your data with AES-256 encryption.

MIFID II - Evidence delivery and access

For FCA-regulated firms, it’s important to be able to evidence when regulated disclosures were issued and that the information remains accessible.

From 12 January 2026, the FCA makes electronic delivery the default for certain MiFID-derived retail disclosures where the delivery method meets “durable medium” requirements (PS25/13).

For PRIIPs, firms must provide a Key Information Document (KID) in good time before a transaction is concluded (FCA).

Mailock provides a clear audit trail for secure emails sent through Mailock, including the date sent and when the secured content is opened.

Consumer Duty - Protect customers

Are you asking customers to send sensitive information into your business unsecured? The FCA’s Consumer Duty sets high standards of consumer protection and requires firms to put customers’ needs first.

Mailock makes it easy to send secure communications by email, so customers can share information safely without changing channel.

Testimonial

It's become a critical part of our processes

It hasn’t changed the way we work. Email is how most of our clients want to communicate and Mailock enables us to do that securely.

Sam Whybrow Business Director
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Features

What's in the box?

Here are all the features you can access with Mailock Pro.

Inbox icon

Compose

Compose secure emails in Windows Outlook or our web app. Create your message, add attachments, select your challenge and send.

Data warning icon

Prevent

Catch sensitive emails before it's too late with custom trigger words. If they're included in a message, you'll be alerted to send it securely.

Encryption icon

Encrypt

Your emails and attachments are secured with end-to-end AES-256 encryption - virtually impenetrable protection for sensitive data.

Customer identity icon

Challenge

Select from a range of authentication types including SMS, question-and-answer, and Unipass ID to make sure the right people gain access.

Read notification icon

Monitor

Read notifications tell you when your messages are opened, so you can follow up at the right time.
Lightbulb icon

Engage

Recipients can reply securely via Outlook or on the web, keeping their information protected.
Checklist icon

Track

The sent message tracker gives you an auditable log of all your secure emails - including when they were accessed.
Revoke icon

Revoke

Revoke secure emails sent in error - even if they’ve already been opened. Your recipients will lose access immediately.

Download the Mailock
Pro Data Sheet

250K+
Users
2.1K+
Companies
1.6M+
Recipients

More info

Learn more

Mailock for Outlook

Integrations

Mailock for Windows Outlook

Connect Mailock with Windows Outlook to send, receive, and manage secure emails without leaving your inbox.

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Industries

Mailock for Financial Advisers

Discover how Mailock helps financial advisers meet compliance and deliver a seamless client experience.

Financial advisers sitting around table in modern office

Resources

Mailock case studies

See how organisations like yours use Mailock to protect data, cut costs, and build customer trust.
man helping colleague to use secure email system

Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.

Questions?

FAQs, answered

What is Mailock Pro?

Mailock Pro is a secure email solution for professionals and teams. It protects client data with email encryption and authentication to meet compliance requirements.

How does recipient access work?

Recipients can read and reply to secure messages for free using the Mailock browser app or our Outlook add-in - no subscription needed.

How much does it cost to get started?

You can start a free 14-day trial of Mailock Pro by signing up here - no commitment required.

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