Use Case: Security

Secure sensitive

customer emails

If you can't securely exchange emails with customers, it's likely sensitive information is being compromised.

Customer support agent using CRM call system and sending secure email

Email and its risks

Email was never designed to be secure, yet it remains the lifeblood of digital communications. Often, information that should not be sent without protection ends up slipping through the net. Failing to provide your employees with the capability to secure emails and attachments, in line with UK guidance, can lead to the wrong data ending up in the wrong hands.

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Email & sensitive data

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Sending 'in the clear'

Research suggests 52% of us have sent an email containing confidential information when we shouldn't have.

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Email interception

Unencrypted emails sent 'in the clear' can be intercepted by unauthorised parties at any point on their journey.

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Inbox takeover

Even emails protected by basic encryption can be opened by someone who gains access to a recipient's inbox.

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Human error

Emails sent to the wrong person are the top cause of a breach according to the Information Commissioner's Office.

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Consumer preference

An emerging consumer segment, 'privacy actives', will switch providers if they don't feel their data is protected.

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Cost of a breach

The average data breach costs a business $4.45 million in interruption, infrastructure, and regulatory fines.

Burnout is a

major risk factor

In our research on staff burnout after the pandemic, we explored how the impact of remote working on wellbeing affects company cybersecurity imperatives.

2 times more likely

Weaker passwords

Burned out employees are 2x as likely to pick weak passwords.

44% of cyber incidents

Human error

44% of cyber incidents caused by error are self-attributed to fatigue.

30% more likely

Lack of support

Home workers are 30% more likely to have declining mental health.

Understand the remote risks

We assessed evidence from over 43 sources for definitive answers on the link between remote working and cyber risk.

Protect every

confidential email

We've designed Mailock secure email to help companies fulfil their data protection obligations and engage their customers. Deliver sensitive information digitally and securely, without compromising the customer experience.

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Deliver emails and attachments with robust end-to-end AES-256 encryption.

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Authenticate recipients using challenges including email verification, SMS code, question-and-answer, and Unipass.

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Error prevention

Prompt users to send a message securely if it includes certain keywords.

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Timestamped audit trails track message opens, clicks, and downloads for proof-of-delivery and recording.
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Message revoke

Use admin controls or our API to revoke messages individually/in bulk.
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Company branding

Customise our web app and notifications for a branded recipient experience.

For your business...

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Fully compliant

Comply with FCA/ICO requirements to encrypt sensitive data and record proof-of-delivery.

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High response rates

Deliver to the inbox, where your customers will respond. Mailock generates open rates over 80%.

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Easy integration

Integrate with Outlook/M365 alongside your CRM, antivirus, and server-side signature tools.

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Managed service

Use our managed cloud service or host the Mailock software on-premise with our support.

For your customers...

A secure thread
to your business

Share the power to email securely

It’s not enough to protect information one way. Mailock makes it easy for customers to securely reply to your emails.

Customers receiving encrypted email and replying

Easy to use

Excellent service as always. Very easy to use. Well done Beyond Encryption!

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Excellent service

My query was dealt with efficiently & promptly. You were very patient!

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Safe & secure

Fast - and good to know my details are safe. Easy for me to work out.

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How The Right Mortgage Keeps Email Data Safe With Mailock

Case study

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Compliance Checklist Financial Services Outbound Email


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Email was the #1 cause of data incidents in the UK according to ICO reporting. We take you through what you need to know for email compliance.

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Next steps

Compare plans

Take a look at our subscription plans to see how Mailock could work for your business.