Use Case: Email Compliance

Ensure email
data compliance

Secure email communications are crucial for compliance with regulatory guidance. Meet your obligations to protect sensitive data.

Head of compliance looking at colleagues and smiling in office

Meet your obligations

Regulations concerning sensitive customer communications are stricter than ever, and non-compliance can be costly. Whether sending from a contact centre or an automated system, meeting these obligations is essential.

Contact centre operatives using mailock secure email on desktop computers in corporate office

Group of colleagues encrypting emails

ICO GDPR / FCA COBS

Encrypt data

The Information Commissioner's Office (ICO) and Financial Conduct Authority (FCA) require businesses to encrypt sensitive data transferred digitally. The ICO can issue fines of up to £17m for non-compliance, or 4% of annual turnover.

Man answering an authentication challenge using mobile device

FCA MIFID II / ICO GDPR

Authenticate recipients

The FCA requires proof-of-delivery for certain types of document, such as KIDs. The General Data Protection Regulation (GDPR) also steers businesses to use authentication and prevent unauthorised access.

Colleagues looking at reports in office

ICO GDPR / FCA MIFID II

Record delivery

Keeping accurate records is vital for compliance with ICO guidance. The FCA mandates that regulated businesses record all communications and retain proof-of-delivery to the right person for investment documentation.

IT staff revoking a secure email at night

ICO General Guidance

Revoke access

By law, a data breach must be reported to the ICO within 72 hours. As the ICO notes, the ability to revoke a sensitive email sent to the wrong person can help contain the breach before it reaches the threshold for reporting.

A customer on their laptop typing an email

FCA Consumer Duty

Support customers

Are you asking customers to send sensitive information without protection? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and help protect customers from financial harm.

Financial leaders meeting in an office board room

FCA SM&CR

Take responsibility

The FCA's guidance for senior managers (SM&CR) states that they will be held responsible if a breach occurs and they haven't taken reasonable steps to prevent it. Individual fines have already reached up to £321,000.

Deliver confidential
information securely

We’ve designed Mailock secure email to help organisations meet compliance obligations and engage customers.

Send sensitive information securely, without compromising the customer experience.

Create a free account

customer passing secure email challenge

Contact centre operatives at work in office

High response rates

Deliver to inboxes, so customers respond. Mailock generates open rates of over 80%.

Low-cost service

If you're switching from print and post, secure email could generate up to 90% savings.

Scaled delivery

Send secure emails from employee desktops and deliver sensitive documents at scale.

Easy integration

Integrate easily with your mail flow. Use our Outlook add-in for full desktop control.

Easy to use

Excellent service as always. Very easy to use. Well done Beyond Encryption!

Kim

Mailock recipient

Excellent service

My query was dealt with efficiently & promptly. You were very patient!

Clarissa

Mailock recipient

Safe & secure

Fast - and good to know my details are safe. Easy for me to work out.

James

Mailock recipient

Simple setup

I'm no technical wizard, but setting it up was very easy for me.

Chris

Mailock recipient

Used it for years

Been using this for years- if ever I have an issue it's solved quickly and efficiently.

Heather

Mailock recipient

Peace of mind

It's reassuring to know that no one else can access my information.

Charlie

Mailock recipient

Adviser using Mailock pro on phone to client

Pro

For regulated teams and professionals

Protect sensitive emails with advanced tools for encryption, authentication, and message control in Outlook or web.

Find out more

Customer service agent smiling in office with colleagues (1)

Enterprise

For organisation-wide protection

Apply policy-based encryption and recipient authentication across your entire mail flow with our secure gateway.

Find out more

IT manager reviewing information security in office

Automated

For secure high-volume delivery

Send thousands of secure, authenticated emails automatically using rule-based triggers and system integrations.

Find out more

Group of colleagues in office high fiving

Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.

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