Use Case: Inbox Engagement

Drive engagement

with secure email

Another click is another point of friction. Mailock boosts open and response rates by delivering confidential information directly to your customers’ inboxes.

Relationships director thinking about customer experience (2)

The attention bottleneck

With an average of 119 online accounts, consumers struggle with digital fatigue while businesses rely on getting them digitally interacting to move processes forward. Companies are recognising the need to balance owned channels, such as customer portals and apps, with the everyday channels their customers actually use.

Man trying to log into an online account

Key statistics

Man stressed about having too many passwords

Clicks cost

UX research shows that the fewer clicks required, the more likely customers are to complete a process. If those processes represent additional revenue, every extra click costs.

Couple looking at portal with their adviser

Omnichannel retains

Companies with strong omnichannel experiences retain 89% of their customers, compared to just 33% for those with weaker strategies.

Receiving an email on a smartphone

Remember email?!

The fact is, most people prefer to receive important communications by email - and respond accordingly. 60% of people say they prefer email communications.

Deliver where your

customers respond

Mailock secures email by making sure information is delivered only to the right person. Use your customers' channel of choice to drive engagement higher.

ML Pro Recipient Response Min
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Fully compliant

Comply with FCA & ICO requirements to encrypt sensitive data and record proof of delivery.

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High response rates

Deliver to the inbox, where your customers will respond. Mailock generates open rates over 80%.

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Easy integration

Integrate with Outlook/M365 alongside your CRM, antivirus, and server-side signature tools.

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Managed service

Use our managed cloud service or deploy Mailock on-premises with our support.

Easy to use

Excellent service as always. Very easy to use. Well done Beyond Encryption!

Kim profile photo
Kim

Mailock recipient

Excellent service

My query was dealt with efficiently & promptly. You were very patient!

Clarissa profile photo
Clarissa

Mailock recipient

Safe & secure

Fast - and good to know my details are safe. Easy for me to work out.

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James

Mailock recipient

Simple setup

I'm no technical wizard, but setting it up was very easy for me.

Chris
Chris

Mailock recipient

Used it for years

Been using this for years- if ever I have an issue it's solved quickly and efficiently.

Heather
Heather

Mailock recipient

Peace of mind

It's reassuring to know that no one else can access my information.

Charlie
Charlie

Mailock recipient

Product Info

Explore Mailock

Adviser using Mailock pro on phone to client

Pro

For regulated teams and professionals

Protect sensitive emails with advanced tools for encryption, authentication, and message control in Outlook or web.

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Enterprise

For organisation-wide protection

Apply policy-based encryption and recipient authentication across your entire mail flow with our secure gateway.

IT manager reviewing information security in office

Automated

For secure high-volume delivery

Send thousands of secure, authenticated emails automatically using rule-based triggers and system integrations.

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Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.

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