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From Complexity to Clarity: How L&G is Transforming Regulated Customer Comms
Jenny Hazan shares how Legal & General is improving regulated customer communications using behavioural insight, guided journeys, and outcome-led...
The Pensions Data Crisis: Mortality Manifest on Accuracy and Trust
Pensions data quality is under pressure. Learn how better tracing, governance, and secure digital checks can build confidence...
From Pocket Money to Policy: Building Financial Fluency For The UK
Financial education is set to change in England. Leon Ward of Money Ready explains what works, what teachers need, and the...
Beyond the Hype: Practical Lessons on Building With AI in Regulated Industries
How regulated financial firms are turning AI from hype into dependable, auditable systems, with...
From Reactive to Proactive: Building a Future-Ready Security Programme
Podcast with ING CISO Debbie Janeczek on proactive security, operational resilience, and safe AI -...
Ctrl-Shift: Driving the Smart Data Revolution
A podcast discussion with Ctrl-Shift on Smart Data, consent, governance, and what it will take to...
Harnessing Data for Hyper-Personalised Customer Communications in the AI Era
Learn how to leverage first-party data for hyper-personalisation, maintain...
Real-Time Conveyancing: How PEXA Is Changing the UK Market
Angela Hesketh of PEXA shares how Australia’s digital conveyancing success can...
Your Customer’s Worst Day: How to Be Ready When Cybercrime Hits
Learn how to support customers during cybercrime crises with empathy, clarity,...