Secure email for
Exchange messages and attachments easily and securely. Do your duty to protect sensitive client information.
- Accepted by Tier 1 UK providers
- FCA, ICO and GDPR compliant
- Free secure email for clients
Save yourself some
awkward client calls
Protect sensitive email information
Are you ready to tell a client, "your information's been stolen - your money's gone"? Save yourself some awkward calls by keeping confidential emails safe.
- Encrypt: Secure emails and attachments to prevent interception
- Identify: Set challenges so only the right people can gain access
“Can’t you just
email it to me!?”
Empower clients to respond
Advisers and clients have used email for years, but when it comes to sensitive information it’s too much of a risk to “just email it.” With Mailock, clients can send safely while they use your services.
- Unlimited replies to secure emails you send as a Pro user
- 5+ secure email sends for your recipients as Free users
“Personal data shall be: processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures ('integrity and confidentiality').”
— GDPR, 2021
“You should use encrypted communication channels when transmitting personal data. When storing or transmitting personal data, you should use encryption and ensure that your encryption solution meets current standards.”
— ICO, 2021
Keep a copy of relevant electronic communications, made with, sent from or received on equipment: (1) provided by the firm to an employee or contractor; or (2) the use of which by an employee or contractor has been sanctioned or permitted by the firm.
- FCA, 2017
“An investment firm shall have sound security mechanisms in place to guarantee the security and authentication of the means of transfer of information, minimise the risk of data corruption and unauthorised access and to prevent information leakage maintaining the confidentiality of the data at all times.”
— ESMA, 2021
Protect clients. Email data securely.
Accelerate client comms while protecting data from human error and interception.
Start a secure email from your desktop email client or your web browser. Set a challenge so only the right people gain access.
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer your challenge in our browser app, or, if they're trusted, they’ll open and read right away.
Our browser app works just like an email client. Recipients download files, compose, attach, and reply. Their replies will be automatically decrypted to your inbox.
Protect client info
Communicate securely by encrypting your client emails and attachments. Enable multi-factor authentication to make sure only the intended recipient can open emails. Use Full Revoke as a last resort option to block access.
Have your clients asked, "can't you just email it"? Send documents with full audit trails and deliver on your service commitments immediately, without the inefficiencies of postal mail. Save time, save cost, and save paper.
The FCA advises that all sensitive information sent off site should be encrypted and records should be kept for client communications. Secure data and track activity with full audit trails of open, read, and document access.
Let's get started?
Start a 14-day trial to secure your comms.
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