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Compliance checklist for durable medium changes
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The Best Free Email Providers
Find the best free email providers in our full guide. Choose the right service...
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How to Recall an Email in Outlook
Sent an email by mistake in Outlook? Learn how to recall it before it's opened....
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The 15 Best Microsoft Outlook Add-ins You Didn't Know You Needed
Discover the 15 best Microsoft Outlook add-ins to help you boost productivity,...
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7 Min

FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures

FCA durable medium changes: a practical checklist for MiFID retail disclosures from 12 Jan 2026, covering digital-by-default delivery, evidence,...

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Dougie Robb Smart Data Foundry
8 Min

Building Trust at Scale Through Smarter Financial Data

Smart data can drive fairer outcomes. Learn how Smart Data Foundry uses a university safe haven, governance, and AI to support...

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Woman shocked at laptop screen
4 Min

The Most Dangerous Button in Your Business: ‘Reply All’

Learn how ‘Reply All’ mistakes cause data breaches and how secure email tools like Mailock reduce risk, improve compliance, and...

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The FCA’s Durable-Medium Shift: What Financial Advisers and Providers Need To Do Next
6 Min

The FCA’s Durable-Medium Shift: What Advisers and Providers Need To Know

Guidance for advisers and providers on preparing for the FCA’s durable-medium reform, with...

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Leslee Ross Scottish Widows
5 Min

Scottish Widows’ Digital Transformation: Customer Experience at Scale

How Scottish Widows is transforming their financial services with digital innovation, enhancing...

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Lio Lopez-Welsch, Unum
7 Min

Digital Experiences for All: How Unum Supports the Modern Workforce

How Unum creates digital experiences tailored for diverse user needs, integrating data insights,...

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Vicky Stephen Virgin Money podcast
6 Min

Bridging the Digital Divide: How Virgin Money is Tackling Exclusion

Virgin Money bridges the UK's digital divide through inclusive service design,...

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Kerry Nicolaides & Mark McAlpine
5 Min

Cooperation Meets Innovation: How Credit Unions Are Going Digital

Learn how Not The Odd One Out is advancing financial inclusion for UK credit...

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Deborah Perkins Nest Pensions
5 Min

How Nest Pensions Uses Digital Communications to Empower Members

Discover how Nest Pensions engages over 13 million members using behavioural...

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