How the Right Mortgage Keeps Email Data Safe with Mailock

The Right Mortgage is a financial services network for mortgage and protection brokers, supporting over 700 members across business growth and customer outcomes.

Mailock helps the network protect purchase documents and applications by email, without asking every adviser to learn a complicated new system.

A large part of their support package focuses on helping member firms stay compliant and protect their businesses and reputations.

With the introduction of GDPR in 2018, The Right Mortgage adopted Mailock to meet data protection regulations and improve email data security for themselves and their members.

This secure email solution has protected confidential data in purchase documents and applications, so only authorised individuals can access and read the information.

"When you’ve got 700 advisers dotted all over the country with different levels of experience and technical ability, it certainly helps if the system you’re recommending they use is simple and straightforward."

Ben Allen, Compliance Officer, The Right Mortgage

Simple as Well as Secure

When choosing a secure email solution, ease of use mattered for The Right Mortgage - for their internal team and for their members.

Financial adviser speaking with couple

By offering Mailock alongside their customer relationship management system, they give member firms a single route for secure client email that works across different levels of technical confidence.

The Mailock team also provides dedicated onboarding support, helping both head office and advisers get started quickly and confidently.

"The support is there should you need it, but if I’m perfectly honest, we don’t tend to call support very often because the system works in a very straightforward manner."

Ben Allen, Compliance Officer, The Right Mortgage

Mailock Across The Network

The Right Mortgage uses Mailock across the network for:

Could This Work In Your Organisation?

Book a Mailock demo to talk through your current email process, the data you send, and where extra controls could help.

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Secure emails with AES-256 encryption
Immediate access and ease of use
Simple integration with existing platforms
Cost savings by avoiding courier use for sensitive documents
Scalable technology tailored to their needs
Company branding for professional presentation
Exclusive rates for their network
Ongoing support from the Beyond Encryption team

The decision to roll out Mailock was, in their words, “a no-brainer” - and they now recommend it to every adviser in their network.

"It’s the ability to send information quickly, easily, and it adds credibility to our proposition. That’s important."

Ben Allen, Compliance Officer, The Right Mortgage