FAQs
General
- What is Mailock?
- Code not received
- What can I use as a challenge question?
- I’ve forgotten my password, how do I reset it?
- What do I need to use Mailock?
- What is your ‘Trusted Community’?
- Why upgrade to Mailock Pro?
- What are the Mailock message security options?
- Why do I get an email each time a recipient reads my messages?
- Why can't I reply to a message?
- How do I disable Mailock read notifications?
- How do I read my secure message in the Gmail app?
- How do I save an unencrypted copy of a message
- Why can't I see the content of my messages in the Sent Items Tracker?
- Why has my message been revoked?
- What happens if I don't know the answer to the security question?
- Having trouble opening a secure message?
- Account types