I’ve Forgotten My Password, How Do I Reset It?

You can reset your password using our website or using our outlook add-in.

Password Reset

Reset password via the website:

Click here to navigate to the Mailock sign-in page, then click Forgot Password link. Enter your email address to receive a password reset link and follow the instructions.

 

Reset password via the Outlook add-in:

Click the Mailock tab in the ribbon bar, then in the actions category, choose Sign in. The Mailock sign-in window includes a link – ‘Forgotten password’ - click and enter your email address to receive a password reset link.