Company Settings, Trigger Words Explained

When sending numerous emails a day to multiple recipients, we find that people can sometimes forget to check that messages containing sensitive information have been properly secured using Mailock. This is where trigger words come in.


When your users send unsecure emails from within Outlook i.e. emails where they haven’t already elected to send the message securely, the Mailock Add-In detects the presence of ‘trigger words’ in the subject and body fields of the outgoing email and asks if the message should be sent securely, as demonstrated below.




To create your own trigger word lists, click the ‘Use a set of trigger words tailored to your company’ radio button, as shown below, and type the words into the relevant list boxes; press the ‘Save’ button to commit your changes to the system.




Access the Company Admin portal here