Letting your customers know they can register for a Mailock Free account

A sample email to help your customers email securely

Below is an example communication you could adapt and send to your customers to inform them that they are able to register for a free Mailock account to send confidential emails securely.


Subject: Bringing you free secure email

As an ABC ltd customer, you can now register for a free secure email account.

We use Mailock® secure email to protect confidential information because standard email leaves data open to interception, manipulation, and fraud.

Businesses handling sensitive data are required by the UK data regulator, the ICO, to protect it. Mailock allows us to simply and securely correspond with you.

We have chosen to give customers free access to Mailock, which will allow you not only to read-and-reply, but to send a limited number of secure emails each month to us and any others you need to send personal information to.

With Mailock, you can send private emails and attachments without the fear that they might be intercepted or manipulated. 


Starting your Mailock account

If you've already registered for a Mailock account because you’ve replied to a secure email we've sent you in the past, you don't need to do anything – your account will be automatically upgraded.

If you've not used Mailock before, it's easy to get started. Simply click on this link and follow the instructions to set up your profile.

You'll be able to send encrypted emails and attachments (for example, a passport copy or bank statement) and ensure that only the right people can open them.


Mailock secure email is a crucial part of our ongoing commitment to protecting our customers' data.

For any questions, please don’t hesitate to contact us at AbcProviders@......com.