How to Save an Unencrypted Copy of a Message with The Outlook Add-In

Save your Mailock emails after decrypting them with the Outlook add-in

If you’re using our Outlook add-in you'll have different ways of saving an unencrypted copy of your message, depending on your mail provider.


When you open a secure message, things look a little different, depending on how Outlook talks to your email provider. The images below show the two main types:










It doesn’t matter if terms like Exchange and IMAP don’t mean much to you, it’s not that important – you'll just need to select the image above that looks most like the screen you see, as the instructions for the mail types differ slightly.


If you'd like to check and confirm the mail type you use for sure, we have an article on how to do that here.