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My antivirus software is blocking me from installing the Outlook add-in

If your antivirus software is preventing your from downloading and installing the Mailock Outlook add-in, you may need to:

  • Check your antivirus software is up to date.
  • Temporarily disable your antivirus software; consult your antivirus manual for details.

The Mailock Outlook installation software is digitally signed to ensure its integrity and to assure users that the software can be trusted. Wherever possible, Beyond Encryption submit the Mailock software for whitelisting with the antivirus providers in order to minimise the chances of false positives.