Read Without Email Verification

The 'Read Without Email Verification' option (RWEV) allows a sender to send a secure message which an unregistered recipient can read just by answering the challenge question. In other words, they do not have to confirm they are the owner of the email address by entering a verification code.


Whilst this undoubtedly makes the process easier, the risk of the email being read by the wrong person increases. It’s therefore key, if you choose to use RWEV, that the challenge question/answer is known only to your recipient.



A few things to bear in mind: RWEV only applies to recipients who haven’t registered for a Mailock account. If they have, they will be asked to login as usual. The option in Company Admin just turns on the feature: senders will then be given the choice whether to use RWEV on each email they send.



Currently RWEV is only an option for senders using our Outlook add-in. To give your users this option on sending, navigate to the 'Company Settings' within the Company Admin portal click on the ‘Read w/o Email Verification’ tab and select the 'Read Without Email Verification' button. This slides to the left and shows ‘ON’, as shown in our example below. Click on the same button to turn it off if you would not like to use the feature (so that ‘OFF’ is shown).






Please note: Turning RWEV off only stops the option from appearing when sending a message; it won’t affect messages which have already been sent. If something was sent using RWEV that shouldn’t have been, it will need to be revoked. For more details how to revoke a message please click here


Access the Company Admin portal here