Recipient Validation

The Company Admin portal provides a feature to switch on recipient validation.


This option will prompt all company users when they go to send a secure email, to check each recipient listed, to ensure they have given the correct recipient email address.


This feature, as shown below, provides an opportunity to help reduce mis-directed emails. 


Mailock web




Mailock Outlook Add-In



To enable this feature for all your company Mailock users, please navigate to the Company Admin portal, the portal can be found here


You can sign-in with the same credentials that you used to sign up with during the registration process for Mailock. Only users configured with company owner or company administrator privileges are granted access to the portal.


Once signed in, select 'Company Settings' and then the 'Recipient Validation' tab.





Select the ‘Mandatory recipient validation’ to turn it on – the button slides to the left and shows ‘ON’. 




If you would like to switch it off again at any time, click on the same button to turn it off (so that ‘OFF’ is shown).




For further assistance with sending a secure email with recipient validation please click on one of the links below:


Mailock Web

Mailock Outlook Add-In