The Company Admin portal provides a feature to switch on recipient validation.
This option will prompt all company users when they go to send a secure email, to check each recipient listed, to ensure they have given the correct recipient email address.
This feature, as shown below, provides an opportunity to help reduce mis-directed emails.
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Mailock Outlook Add-In
To enable this feature for all your company Mailock users, please navigate to the Company Admin portal, the portal can be found here.
To access the portal, sign in using the same credentials you created during the Mailock registration process. Please note that only users with company owner or company administrator privileges are permitted to access the portal.
Once signed in, select 'Company Settings' and then the 'Message Security' tab:
Select the ‘Enforce recipient validation’ to turn it on – the button slides to the left and shows ‘ON’:
If you would like to switch it off again at any time, click on the same button to turn it off (so that ‘OFF’ is shown):
For further assistance with sending a secure email with recipient validation please click on one of the links below: