1. Knowledge base
  2. Managing Your Account

Add Other Email Addresses to My Account

It's common to use more than one email address so we've made it easy to link those to one Mailock account. This means you can send and receive securely from your different email addresses all whilst being signed in to the one account.

 

Please note: This feature should be used to link your own email addresses only - other people’s email addresses require a separate account. For more information please see the End User Licence Agreement found here

If you have a Mailock subscription and would like to add other users to your company, please get in touch with us at: salessupport@beyondencryption.com and we'll be happy to assist.

 

You'll need to first have signed up for an account using your main email address (if you haven't yet, follow our steps here).

 

Once you have an account, linking other email addresses can be done either via the web or the add-in, depending which Mailock interface you use.

 

Using Mailock for Web:

 

Log in to your account via our secure website and you'll be taken to the 'Email addresses' screen, as shown in the image below:

 

add-other-email-addresses-to-my-account-email-account-newux-2b

 

Click on the ‘+ ADD’ button

 

Enter the email address you would like to have linked to the account and then 'Add email', example as shown below:

 

add-other-email-addresses-to-my-account-email-add-newux

 

A message will be sent to it, verifying you have access to the inbox, as demonstrated in the example below:

 

add-other-email-addresses-to-my-account-email-code-newux-1b

 

Copy the verification code you've been sent and enter it in the 'Verify your email address' screen and select to 'Submit', as demonstrated with the example below:

 

add-other-email-addresses-to-my-account-email-verify-newux

 

Now that you have added this email address, it will show in the 'Email addresses' section:

 

add-other-email-addresses-to-my-account-email-added-newux-2b

 

Using our Outlook Add-in

 

If you have our Outlook add-in installed and are signed in to Mailock using your main email address, when you try to send, or read an email from a different email address, Mailock will prompt you to link the address by verifying, like our example: 

 

add-other-email-addresses-to-my-account-email-verifyoai-newux-1b

 

Click on 'OK' and the verification email will be sent, the same way as above.