Content hub
Paul Holland
From Sampling to Scale: Using AI to Review More Conversations With Less Risk
Using AI to review more conversations can help regulated firms strengthen oversight, reduce risk, and build better evidence of customer outcomes.
Needs Adults in the Room: What UK Tech Firms Are Learning About Adoption, Risk, and Trust
AI adoption in UK firms is rising. Explore what Roland Emmans says about governance, trust, risk, and practical steps for...
How Advice Firms Prove Value and Grow Businesses That Buyers Can Trust
Exit readiness for advice firms, linking Consumer Duty, cost-to-serve, and operating model changes that improve outcomes and...
Vouching Standards Show Where UK Digital ID Is Really Heading
UK vouching guidance shows how digital identity is moving towards controlled evidence, reusable...
From Pocket Money to Policy: Building Financial Fluency For The UK
Financial education is set to change in England. Leon Ward of Money Ready explains what works, what...
Ctrl-Shift: Driving the Smart Data Revolution
A podcast discussion with Ctrl-Shift on Smart Data, consent, governance, and what it will take to...
What To Do About Digital ID in the UK: Do We Need It?
Digital identity in the UK is taking shape. Paul Holland explains how trust,...
Why You Shouldn’t Keep Your Life Admin on a Laptop
See why storing life admin on a laptop can expose personal documents to loss,...
Real-Time Conveyancing: How PEXA Is Changing the UK Market
Angela Hesketh of PEXA shares how Australia’s digital conveyancing success can...