Use Case: Data Compliance
Ensure email
data compliance
Secure email communications are an important part of meeting regulatory expectations. Meet your obligations to protect sensitive data and deliver key documents in a durable medium where required.
Meet your obligations
Regulations concerning sensitive customer communications are stricter than ever, and non-compliance can be costly.
With the FCA making electronic delivery the default for certain MiFID-derived retail disclosures (from 12 Jan 2026), digital compliance now matters more than ever.
Whether sending from a contact centre or an automated system, meeting these obligations is essential.
FCA MIFID II / ICO GDPR
Authenticate recipients
For PRIIPs, firms must provide a KID in good time before the transaction is concluded. The FCA also expects certain disclosures to be provided in a durable medium (electronic delivery is the default for relevant MiFID-derived retail disclosures.
ICO GDPR / FCA MIFID II
Record delivery
Keeping accurate records is vital for accountability and audit. The FCA requires firms to keep records of client communications in line with the rules that apply to their business. This includes digital-by-default disclosures.
FCA Consumer Duty
Support customers
Are you asking customers to send sensitive information without protection? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and help protect customers from financial harm.
FCA SM&CR
Take responsibility
The FCA's guidance for senior managers (SM&CR) states they will be held responsible if a breach occurs and they haven't taken reasonable steps to prevent it. Fines have reached £321,000 in enforcement cases.
Deliver confidential
information securely
We’ve designed Mailock secure email to help organisations meet compliance obligations and engage customers.
Send sensitive information securely in a durable medium without compromising the customer experience.
High response rates
Deliver directly to inboxes. Mailock achieves average open rates over 80%.
Low-cost service
If you're switching from print and post, secure email could generate up to 90% savings.
Scaled delivery
Send secure emails from employee desktops and deliver sensitive documents at scale.
Easy integration
Integrate easily with your mail flow. Use our Outlook add-in for full desktop control.
Kim
Mailock recipient
Clarissa
Mailock recipient
James
Mailock recipient
Chris
Mailock recipient
Heather
Mailock recipient
Charlie
Mailock recipient
Pro
For regulated teams and professionals
Protect sensitive emails with advanced tools for encryption, authentication, and message control in Outlook or web.
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Enterprise
For organisation-wide protection
Apply policy-based encryption and recipient authentication across your entire mail flow with our secure gateway.
Automated
For secure high-volume delivery
Send thousands of secure, authenticated emails automatically using rule-based triggers and system integrations.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
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