Financial services > Providers
Secure digital delivery for financial services
Protect sensitive communications between staff, advisers, contact centres and customers. Use Mailock Enterprise for organisation-wide secure email, with Automated available for high-volume or system-generated document delivery.
The smarter way to email sensitive information
As a provider or platform, protecting data is key to compliance and trust. Mailock empowers you to send high-volume communication securely and seamlessly to the email inbox.
- Send messages manually or at scale
- Trigger encryption using rules or headers
- Enable secure replies for recipients
Recipient Experience
Protect every thread
1. Receive
The recipient receives a notification email in their inbox, just like a normal message.
2. Identify
They complete a quick identity check, using methods like email verification, SMS, Q&A, or Unipass ID.
3. Reply
Once verified, they can read, download, and securely respond in a few clicks.
Engagement Benefits
Reach more people,
more effectively
Latest aggregated Mailock Enterprise delivery data shows average open rates above 80%.
Based on aggregated Mailock Enterprise sender data.
80%+ average open rate
Low-friction journeys that signpost
to portals from email inboxes
Cater to recipients' channel of choice
Efficiency & ESG
Cut costs and carbon,
not confidence
The figures below come from consultancy modelling developed with Project Rome and Professor Simon Pringle to assess the potential impact of replacing suitable print-and-post communications with secure email.
Up to 95% lower print, pack and post costs
More than 80% lower associated delivery emissions
Estimated 270 tonnes of CO₂e saved by Aegon since 2019
Actual savings depend on communication mix, document mix and delivery setup.
Testimonial
We’ve delivered
measurable savingsThis dramatic reduction in the need to print and post paperwork is one of the key ways companies can create carbon savings.
Security & Compliance
Built for financial
services compliance
Mailock applies encryption and identity checks to help meet FCA, ICO, and GDPR requirements.
AES-256 encryption
Recipient identity authentication
Tracking for governance and MI
Integrations
Connect to your infrastructure
Deploy Mailock securely into your mail flow.
- Compatible with Microsoft 365
- Supports routing and encryption rules
- Provides API and webhook support
- Self-hosted/cloud options available
More info
Learn more
Plans
Mailock Enterprise
Learn how our secure email gateway supports company-wide compliance and digital transformation.
Upgrades
Automated delivery
Discover how to batch and deliver sensitive documents securely using encryption rules and automation.
Resources
Mailock case studies
Explore how firms like Aegon and HSBC use Mailock to cut costs, protect data, and engage customers.
Questions?
Talk to us
Book a demo to learn how Mailock can help your organisation deliver secure, efficient communication at scale.
Questions?
FAQs, answered
Can Mailock integrate with our existing email systems?
Yes - Mailock works with Microsoft 365 and supports secure routing using rules, headers, and APIs.
Do recipients need an account to read messages?
No - recipients can verify their identity and read secure emails without needing to sign up.
How does Mailock support compliance obligations?
Mailock applies encryption, recipient authentication and activity records that can help providers support FCA, ICO and UK GDPR obligations. Each organisation remains responsible for assessing its own regulatory and record-keeping requirements.
What is the difference between Mailock Enterprise and Automated?
Mailock Enterprise supports organisation-wide secure email for staff and existing mail flow. Mailock Automated is an optional Enterprise licence for high-volume or system-generated secure document delivery using rules, X-headers or batch workflows.
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