Content hub
finserv
FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures
FCA durable medium changes: a practical checklist for MiFID retail disclosures from 12 Jan 2026, covering digital-by-default delivery, evidence,...
Secure Email for Financial Services: A Complete Guide
A practical guide to secure email in financial services, covering compliance, durable medium rules, common risks, and how to...
From Complexity to Clarity: How L&G is Transforming Regulated Customer Comms
Jenny Hazan shares how Legal & General is improving regulated customer communications using behavioural insight, guided...
Building Trust at Scale Through Smarter Financial Data
Smart data can drive fairer outcomes. Learn how Smart Data Foundry uses a university safe haven,...
The Pensions Data Crisis: Mortality Manifest on Accuracy and Trust
Pensions data quality is under pressure. Learn how better tracing, governance, and secure digital...
The FCA’s Durable-Medium Shift: What Advisers and Providers Need To Know
Guidance for advisers and providers on preparing for the FCA’s durable-medium reform, with...
Beyond the Hype: Practical Lessons on Building With AI in Regulated Industries
How regulated financial firms are turning AI from hype into dependable,...
Real-Time Conveyancing: How PEXA Is Changing the UK Market
Angela Hesketh of PEXA shares how Australia’s digital conveyancing success can...
Scottish Widows’ Digital Transformation: Customer Experience at Scale
How Scottish Widows is transforming their financial services with digital...