Use Case: Email Security
Secure sensitive
customer emails
If you can’t securely exchange emails with customers, sensitive information could be exposed.
.png?width=1125&height=675&name=Customer%20support%20agent%20using%20CRM%20call%20system%20and%20sending%20secure%20email%20(3).png)
Email and its risks
Email was never designed to be secure, yet it has become the backbone of digital communications. Without proper security, emails and attachments can easily fall into the wrong hands. When communicating with customers, it is crucial to make sure that information is emailed securely.

Email & sensitive data

Sending 'in the clear'
Research suggests 52% of us have sent an email containing confidential information when we shouldn't have.

Email interception
Unencrypted emails sent 'in the clear' can be intercepted by malicious parties at any point on their journey.

Inbox takeover
Even emails protected by basic encryption can be accessed by someone who gains entry to a recipient's inbox.

Human error
Emails sent to the wrong person are the number one cause of data breaches, according to the Information Commissioner's Office (ICO).

Consumer preference
An emerging consumer segment, 'privacy actives', will switch providers if they don't feel their data is protected.

Cost of a breach
The average data breach costs a business $4.45 million in interruption, infrastructure, and regulatory fines.
Burnout: A major risk factor
In our research on staff burnout after the pandemic, we explored how the impact of remote working on wellbeing affects company cybersecurity imperatives.
View our findings below
Our research found...

Weaker passwords
Burned-out employees are 2x as likely to pick weak passwords.

Human error
44% of cyber incidents caused by error are self-attributed to fatigue.

Lack of support
Home workers are 30% more likely to have declining mental health.
Get the details
We analysed evidence from over 43 sources to understand the link between remote working and cyber risk.
Protect every
confidential email
We’ve designed Mailock secure email to help organisations meet data protection obligations and engage customers.
Send sensitive information securely, without compromising the customer experience.




.png?width=1159&height=898&name=Leader%20in%20board%20room%20explaining%20deployment-1%20(1).png)
Fully compliant
Meet FCA and ICO requirements to encrypt sensitive data and record proof of delivery.
High response rates
Deliver to your customers’ inboxes - Mailock drives average open rates of over 80% within 24 hours.
Managed service
Use our managed cloud service or deploy Mailock on-premises with our support.
Easy to use
Excellent service as always. Very easy to use. Well done Beyond Encryption!

Kim
Mailock recipient
Excellent service
My query was dealt with efficiently & promptly. You were very patient!

Clarissa
Mailock recipient
Safe & secure
Fast - and good to know my details are safe. Easy for me to work out.

James
Mailock recipient
Simple setup
I'm no technical wizard, but setting it up was very easy for me.

Chris
Mailock recipient
Used it for years
Been using this for years- if ever I have an issue it's solved quickly and efficiently.

Heather
Mailock recipient
Peace of mind
It's reassuring to know that no one else can access my information.

Charlie
Mailock recipient
Product Info
Explore Mailock

Pro
For regulated teams and professionals
Protect sensitive emails with advanced tools for encryption, authentication, and message control in Outlook or web.
.png?width=900&height=525&name=Customer%20service%20agent%20smiling%20in%20office%20with%20colleagues%20(1).png)
Enterprise
For organisation-wide protection
Apply policy-based encryption and recipient authentication across your entire mail flow with our secure gateway.

Automated
For secure high-volume delivery
Send thousands of secure, authenticated emails automatically using rule-based triggers and system integrations.

Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
Related Content

How to Send a Secure Email (Encryption Options, Passwords, & MFA)
Learn how to send a secure email using TLS, encrypted files, or end-to-end email tools like Mailock. Keep messages private and compliant.

What Is Encryption? A Simple Guide for UK Businesses and Consumers
Encryption protects sensitive data by scrambling it into unreadable code. Learn what it is, how it works, and why it matters for security and trust.
Modernising Financial Crime Prevention: What’s Changing & What’s Next
Modernising financial crime prevention with AI insights and risk-led strategy to stay ahead of threats. Expert advice from Matt Beattie of Beyond FS.