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Back to home
Knowledge base
Troubleshooting
How it Works
First Steps
Receiving an Email
Replying to an Email
Sending an Email
Sent Items Tracker
Mailock for Outlook
Setting Up The Outlook Add-in
Using The Outlook Add-in
Unipass Mailock
Managing Your Account
Two-Factor Authentication (2FA)
Managing Company Admin
Basic Set-Up
Company Settings
Frequently Asked Questions
General
Mailock for Outlook
Troubleshooting
General
Mailock for Outlook
Documentation
Release notes
Mailock Web/Company Admin
Mailock Outlook Add-in
Identity Services
Mailock Gateway Appliance
Mailock Gateway API
Mailock Customer API
Mailock Webhooks
Legal
Troubleshooting
General
The Answer to My Security Question Isn’t Being Accepted/I Don’t Know the Answer to My Security Question
This Message Has Been Revoked
I’m unable to send a secure email
Recipient/Account Mismatch Error
Mailock for Outlook
I’m Unable to Download The Outlook Add-In, What Can I Do?
My Antivirus Software Is Blocking Me From Installing the Outlook Add-In
I’m unable to login to Mailock when using the Outlook add-in
I’ve installed the add-in but can’t see the Mailock button
My Mailock Icon Has Disappeared
My Outlook add-in has been disabled, what do I do?
My Mailock Outlook add-in keeps disabling itself
Error Reporting From The Mailock Outlook Add-In
I’m Being Told That ‘Email Is Already in Use by a Different User'
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