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Back to home
Knowledge base
Troubleshooting
How it Works
First Steps
Receiving an Email
Replying to an Email
Sending an Email
Mailock for Outlook
Setting Up The Outlook Add-in
Using The Outlook Add-in
Unipass Mailock
Managing Your Account
Two-Factor Authentication (2FA)
Managing Company Admin
Basic Set-Up
Company Settings
Frequently Asked Questions
General
Mailock for Outlook
Troubleshooting
General
Mailock for Outlook
Documentation
Release notes
Mailock Web/Company Admin
Mailock Outlook Add-in
Identity Services
Mailock Gateway Appliance
Mailock Gateway API
Mailock Customer API
Mailock Webhooks
Legal
Troubleshooting
General
This Message Has Been Revoked
I’m Unable to Send a Secure Email
The Answer to My Security Question Isn’t Being Accepted/I Don’t Know the Answer to My Security Question
Recipient/Account Mismatch Error
Mailock for Outlook
I’m Unable to Download The Outlook Add-In, What Can I Do?
My Antivirus Software Is Blocking Me From Installing the Outlook Add-In
I’m Unable to Login to Mailock When Using The Outlook Add-In
I’ve Installed the Add-in but Can’t See the Blue Button
My Mailock Icon Has Disappeared
My Outlook Add-In Has Been Disabled, What Do I Do?
My Mailock Outlook Add-In Keeps Disabling Itself
Error Reporting From The Mailock Outlook Add-In
I’m Being Told That ‘Email Is Already in Use by a Different User'
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