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Why Secure Mail?
The Mailock Platform
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Why Mailock?
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Knowledge Base
Getting Started
What software is needed to use Mailock?
What is Mailock?
I’ve received a secure email, what do I do next?
Creating an account
How do I install the Mailock Outlook Add-in?
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Tutorials
Mailock Overview
Registration
Account Verification
Password Reset
Enabling the Mailock Add-in
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FAQ
I’ve forgotten my password, how do I reset it?
Can I use Mailock with Apple Mail?
Why do I get an email each time a recipient reads my messages?
What software is needed to use Mailock?
I don’t know the answer to the security question
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Reading secure email
I’ve received a secure email, what do I do next?
How do I read my secure email via the Mailock website?
How do I read my secure email on my mobile device?
I don’t know the answer to the security question
I’m being told that ‘Email is already in use by a different user’
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Sending secure email
What can I use as a security question when sending a secure email?
What is a Beyond Encryption message vault?
How do I send a secure message to an existing contact using the mobile App?
How do I disable Mailock read notifications?
How do I send secure email from Outlook?
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Revoking sent messages
What is message revocation?
How do I revoke a message?
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Outlook Add-in
I’m being told that ‘Email is already in use by a different user’
How do I send secure email from Outlook?
Why should I install and use the Mailock Outlook Add-in?
How do I install the Mailock Outlook Add-in?
How do I read my secure email in Outlook?
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Using mobile devices
Can I use Mailock with my Apple device?
Can I use Mailock with my Android device?
How do I read my secure email on my mobile device?
How do I send messages from different email accounts on my mobile?
How can I add and remove attachments when composing a message on mobile?
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Release Notes
September 28 2018 Release (Web Portal, Outlook Add-in, Mobile, Company Admin)
September 13 2018 Release (Mobile)
August 15 2018 Release (Outlook Add-in)
July 27 2018 Release (Web Portal)
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