Research
25% of people asked to email personal data by a pension provider
Surveying the state of lost pensions
With the launch of the Pensions Dashboard Programme still pending, many UK citizens face a fragmented and insecure process when trying to trace their pensions - a situation that could cost them dearly in lost savings and data exposure.

The Problem
The state of pensions
With the launch of the Pensions Dashboard Programme still pending, UK citizens continue to navigate a disjointed system for managing their retirement funds. Until this initiative takes effect, UK citizens are compelled to navigate a disjointed system, marked by a lack of common standards, for managing their retirement funds.

The current pensions system makes it all too easy for pension pots to go missing. According to the Pensions Policy Institute, the estimated value of lost pension pots in the UK stands at over £26.6 billion. It can also lead to fractured communications that increase the potential for sensitive data to be sent unsecured.

The facts
Our survey says...
We surveyed 87 members of our customer and partner community, most with ties to regulated businesses, either working within them or using their services.
4 in 10 pensions lost
20% have 2 lost pensions
Only 14% tracked down
40% underestimate the value
41% can't find providers
25% asked to email data
87% think support is needed
42% would see impact
Survey Summary
What the data tells us
Our findings show that 4 in 10 people have lost track of pensions from past employers, with 1 in 5 having lost two or more pots. Alarmingly, only 14% have attempted to recover them, and 25% have been asked to share sensitive data over unsecured channels like regular email.
The way forward
Remaining vigilant
Until the Pensions Dashboard Programme launches and begins to have impact, there will be a need for pensions providers, customers, and their advisers to send sensitive data back and forth. With cyber crime on the rise, it is vital that all parties remain vigilant in protecting transferred personal data.

A helping hand
Email, made secure
We've designed Mailock secure email to enable safe email communication within the financial services ecosystem. Mailock enables financial services companies to authenticate customer identity by email, and exchange sensitive documents with individuals and intermediaries.

From The Founder
Many retirees have pre-digital pension schemes
This has led to significant barriers when it comes to successfully reclaiming these assets. It's crucial that all data remains secure, especially when sensitive documents are being transferred between customers and providers during the asset recovery process.


Methodology
Beyond Encryption surveyed 87 members of our community. Respondents were asked 14 questions regarding their pension pots, communications with pension providers, and opinions on the UK government's Dormant Asset Scheme. |

Mailock secure email
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