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Sam Kendall

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Man successfully recalling an email in an office with a laptop
How to Recall an Email in Outlook
Sent an email by mistake in Outlook? Learn how to recall it before it's opened....
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The Best Free Email Providers
Find the best free email providers in our full guide. Choose the right service...
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The 15 Best Microsoft Outlook Add-ins You Didn't Know You Needed
Discover the 15 best Microsoft Outlook add-ins to help you boost productivity,...
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5 Min

How Do You Lock a Word Document, and Is It Secure?

Learn how to lock a Word document with a password on Windows, Mac, and mobile - and when to use secure email or portals instead. Discover safer...

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Man sending misdirected email
7 Min

What Is Misdirected Email and Why Does It Matter?

What is misdirected email and why does it matter? Learn how to prevent human-error breaches and protect customers.

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Allan Christian from Precisely
5 Min

Harnessing Data for Hyper-Personalised Customer Communications in the AI Era

Learn how to leverage first-party data for hyper-personalisation, maintain trust and compliance, and implement agentic AI for...

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Charlotte Hooper Head of Operations The Cyber Helpline
5 Min

Your Customer’s Worst Day: How to Be Ready When Cybercrime Hits

Learn how to support customers during cybercrime crises with empathy, clarity, and practical...

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Woman getting into her account using a passkey
5 Min

What Is a Passkey and Is It Safe?

Learn what passkeys are, how they work, and why they could offer a safer, faster alternative to...

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Leslee Ross Scottish Widows
5 Min

Scottish Widows’ Digital Transformation: Customer Experience at Scale

How Scottish Widows is transforming their financial services with digital innovation, enhancing...

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Financial professionals using mailock in board room
7 Min

A Guide To Choosing The Best Email Provider for Financial Services

Compare the best email providers for secure, compliant financial communication....

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9 Min

Secure Messaging Showdown: Comparing Tools for Private Digital Comms

Compare secure messaging and email tools for privacy, identity checks, and...

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professional using computer to send secure email
4 Min

How Does Secure Email Work? Encryption & Authentication Explained

Discover how secure email protects against threats like phishing, interception,...

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