Innovation
Research
Explore our research on secure communications, customer engagement, and digital identity.

Logins Gone Wild
Our research revealed significant links between 'account fatigue' and hesitancy to use digital services. In this landscape, how can businesses drive customer engagement?
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The State of Lost Pensions
25% of people have been asked to send personal data by email when dealing with their pension provider. We explored how outdated communication methods are contributing to lost pensions - and what can be done.
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The NHS Cost of Post
While the UK strives to cut carbon and manage healthcare costs, the NHS continues to spend millions on print and post. We analysed data from 72 NHS trusts to reveal the scale of the issue - and the opportunity for change.
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Consumer Email Security
How aware are consumers of the risks of unsecured email? We explored consumer behaviours and habits around email security - and what businesses can do to better protect their customers.
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Cyber Risk and Wellbeing
The impact of remote working on wellbeing is having a growing impact on company cybersecurity imperatives. We looked at evidence from 43 sources to understand the state of play.
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Secure Email Usage
How do businesses use secure email? We explored survey results for insight into secure email usage in 2021 to help businesses understand the need to protect their communications.
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Who are we?
Learn about Beyond Encryption
We’re building the world’s most trusted digital identity community through secure customer communications.