Innovation

Research

Explore our research on secure communications, customer engagement, and digital identity.

Woman training staff to use secure email

Logins Gone Wild

Our research revealed significant links between 'account fatigue' and hesitancy to use digital services. In this landscape, how can businesses drive customer engagement?

Woman holding head in front of laptop stressed with digital fatigue coloured (1)-1-1

The State of Lost Pensions

25% of people have been asked to send personal data by email when dealing with their pension provider. We explored how outdated communication methods are contributing to lost pensions - and what can be done.

man searching for his pension pot online

The NHS Cost of Post

While the UK strives to cut carbon and manage healthcare costs, the NHS continues to spend millions on print and post. We analysed data from 72 NHS trusts to reveal the scale of the issue - and the opportunity for change.

NHS workers in hospital

Consumer Email Security

How aware are consumers of the risks of unsecured email? We explored consumer behaviours and habits around email security - and what businesses can do to better protect their customers.

man using desktop computer in home office

Cyber Risk and Wellbeing

The impact of remote working on wellbeing is having a growing impact on company cybersecurity imperatives. We looked at evidence from 43 sources to understand the state of play.

man in kitchen using laptop for remote work (1)

Secure Email Usage

How do businesses use secure email? We explored survey results for insight into secure email usage in 2021 to help businesses understand the need to protect their communications.

man in his home office using laptop for secure email
Business team taking a selfie

Who are we?

Learn about Beyond Encryption

We’re building the world’s most trusted digital identity community through secure customer communications.