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Woman made a mistake in the office
11 Min

Human Error and Outbound Email Security: Risks & Solutions

Human error email security: why mistakes happen, what they cost, and practical steps to reduce mistakenly sent data with...

Jemma baker Ofgem
6 Min

Ofgem: Raising the Bar on Energy Communications

How Ofgem is supporting suppliers to raise service standards, address vulnerability, and design clearer customer journeys in...

Emily Hyett Yoti
6 Min

Digital Identity in Practice: Age Assurance, and Real Customer Journeys

Understanding digital identity in practice, focusing on age assurance and how real customer...

Sam Bridges-Sparkes Shawbrook
4 Min

From PoCs to Production: Scaling AI Safely in Regulated Banking

Learn how Shawbrook Bank scales AI safely, balancing governance, collaboration, and human oversight...

Compliance checklist for durable medium changes
7 Min

FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures

FCA durable medium changes: a practical checklist for MiFID retail disclosures from 12 Jan 2026,...

Male and female colleagues assessing problem on laptop
6 Min

Quantum Computers & Encryption: What to Worry About (& What Not To)

Quantum computing and encryption, decoded. Learn what to worry about (keys,...

Secure email for finserv
7 Min

Secure Email for Financial Services: A Complete Guide

A practical guide to secure email in financial services, covering compliance,...

9 Min

From Complexity to Clarity: How L&G is Transforming Regulated Customer Comms

Jenny Hazan shares how Legal & General is improving regulated customer...