Are you protecting
your client data?
Estate agencies handle sensitive personal information every day, including addresses, bank details, and passport information. Sending this information over email doesn't just put client data in jeopardy, it's a risk to your business.
Information sent over email can easily be intercepted or manipulated, even if it's password protected.
Sending a confidential email to the wrong person is a common occurrence, especially in the age of autofill.
The Information Commissioner's Office can impose fines up to £17million for failing to protect sensitive data.
1 in 5 consumers report estate agency failings
Despite strict UK laws around data protection, our research shows 19% of consumers have been asked to share personal information over email with estate agents. For FCA-regulated firms, new Consumer Duty guidance will require they provide the support clients need to communicate with them securely.
Print and post
Many agencies still deliver documents by tracked post, adding days onto client processes. Post is also expensive - both in terms of cost and carbon impact.
Client portals are a secure way to store confidential files but many find clients don't want to have to log in to pick them up. Maintenance can also be a hassle.
There has to be
a better way...
Email securely with Mailock
Mailock secures your emails so you can deliver confidential information securely, without worrying about the risks.
- Encrypt sensitive data
- Verify recipients for access
- Provide free secure replies
ICO and FCA guidance stipulates that sensitive data should be encrypted in transit and at rest. Mailock protects your confidential emails with advanced AES-256 ciphers that make data unreadable to malicious actors.
The #1 cause of a data breach is human error. Mailock recognises confidential data and reminds you to send it securely, it allows you to set recipient identity challenges, and revoke sent messages as a last resort.
In a digital world, clients expect information now, and research shows their overwhelming preference for email over other channels. With over 80% open rates, Mailock makes sure your confidential comms opened.
Take the next step
Compare our simple pricing plans to find the right secure email package for your business.