Mailock For Providers
Secure digital delivery for financial services
Exchange sensitive information securely between staff, advisers, contact centres, and customers - in line with FCA requirements.
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The smarter way to email sensitive information
As a provider or platform, protecting data is key to compliance and trust. Mailock empowers you to send high-volume communication securely and seamlessly to the email inbox.
- Send messages manually or at scale
- Trigger encryption using rules or headers
- Enable secure replies for recipients
1. Receive
The recipient receives a notification email in their inbox, just like a normal message.
2. Identify
They complete a quick identity check, using methods like SMS, Q&A, or Unipass ID.
3. Reply
Once verified, they can read, download, and securely respond in a few clicks.
Engagement Benefits
Reach more people,
more effectively
Customers are far more likely to read and act on an email than on a letter or portal alert.
80%+ open rates on average
Low-friction journeys that signpost
to portals from email inboxes
Cater to recipients' channel of choice
Efficiency & ESG
Cut costs and carbon,
not confidence
Switching from print and post to secure email protects more than data - it protects your bottom line and ESG goals.
Up to 95% lower fulfilment costs
Up to 80% reduction in carbon impact
270 tonnes of CO₂ saved by life and pensions provider Aegon using Mailock
Testimonial
We’ve delivered
measurable savingsThis dramatic reduction in the need to print and post paperwork is one of the key ways companies can create carbon savings.
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Security & Compliance
Built for financial
services compliance
Mailock applies encryption and identity checks to help meet FCA, ICO, and GDPR requirements.
End-to-end AES-256 encryption
Recipient identity authentication
Tracking for governance and MI
Integrations
Connect to your infrastructure
Deploy Mailock securely into your mail flow.
- Compatible with Microsoft 365
- Supports routing and encryption rules
- Provides API and webhook support
- Self-hosted/cloud options available
Industry Community
Trusted across
financial services
Mailock integrates with Unipass Identity and is trusted by over 45,000 advisers - enabling secure inter-industry communication with the people who matter.
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Plans
Mailock Enterprise
Learn how our secure email gateway supports company-wide compliance and digital transformation.
Upgrades
Automated delivery
Discover how to batch and deliver sensitive documents securely using encryption rules and automation.
Resources
Mailock case studies
Explore how firms like Aegon and HSBC use Mailock to cut costs, protect data, and engage customers.
Questions?
Talk to us
Book a demo to learn how Mailock can help your organisation deliver secure, efficient communication at scale.
What Is Secure Email? Encryption & Authentication Explained
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Customer Chatbots: The Good, The Bad, and the Ugly
Explore the benefits and drawbacks of customer service chatbots - plus secure alternatives to deliver better digital support.
Financial Services Email Compliance: The Checklist
Get our essential checklist for financial services email compliance. Make sure your outbound emails adhere to UK regulatory guidance.