Secure email for
Deliver confidential information to customers using the secure email solution designed for the financial services.
- FCA and ICO compliant secure email
- API and automated bulk delivery
- Easy B2B information exchange
Are you clinging to
print and post?
Post still dominates process
Transformation is top of the board room agenda. Paper reduction has played a role but it is still deeply embedded when it comes to confidential data. With rising postal costs and inefficiencies, is it time to digitise sensitive customer comms?
When in doubt,
listen to the people
Your customers choose email
60% of consumers prefer to use email when they deal with businesses. But we know email is not secure. Mailock empowers your contact staff and customers to exchange sensitive information by email without risk.
So you've got a portal. What comes next?
Get customers to engage
Organisations have developed digital portals to deliver on the immediacy customers expect, only to be met with low uptake. Mailock pulls people into your portal by engaging them at their email inbox, which they check 15 times a day.
Do right by customers and data regulators.
"Data controllers should have a policy governing encrypted email, including guidelines that enable staff to understand when they should or should not use it. For example, there may be a guideline stating that any email containing sensitive personal data (either in the body or as an unencrypted attachment) should be sent encrypted."
- ICO, 2021
Record audit trails
Keep a copy of relevant electronic communications, made with, sent from or received on equipment: (1) provided by the firm to an employee or contractor; or (2) the use of which by an employee or contractor has been sanctioned or permitted by the firm.
- FCA, 2017
“An investment firm shall have sound security mechanisms in place to guarantee the security and authentication of the means of transfer of information, minimise the risk of data corruption and unauthorised access and to prevent information leakage maintaining the confidentiality of the data at all times.”
— ESMA, 2021
Recall misfired emails
"[in the event of a data breach] act quickly. Try to recall the email as soon as possible. If you can’t recall it, contact the person who received it and ask them to delete it. In the future, consider turning off the Autofill tool when sending work emails. The 72 hours following a personal data breach are particularly critical."
- ICO, 2021
A trusted community
Connecting the financial services
Mailock is designed to enable a closer digital connection - between providers, platforms, advisers, and customers.
Each relationship requires a different type of verification, engagement, and compliance. By adapting to these relationships, Mailock doesn't just provide security without compromising user experience, it turns user experience into a security advantage.
The recipient experience
Recipients receive a notification email to let them know they have a secure message waiting to be opened.
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer any set challenges, or if they're trusted, they can read right away.
If recipients need to respond to a secure message, they can use Mailock to compose, attach, and reply using their existing email setup.
Hit ESG goals
Strengthen your environmental, social, and governance proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
Cut ops costs
Over 9.5 billion documents are sent in the UK each year. In the UK financial services industry alone, digitising a portion of print and post operations could save £1.3 bn.
The most common cause of data exposure is sending an email to the wrong person. Cover your staff and any sensitive information you send with message revoke.
See how much carbon (and cost) you could save by switching to secure email.
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
Mailock, Beyond Encryption’s (BE) market leading email security system, has been selected by HSBC Security Services.
How The Right Mortgage Keeps Email Data Safe With Mailock
The Right Mortgage’s forward-thinking approach to data protection using Mailock email encryption frees them from communications risk.
How Aegon Saved An Estimated 270 Tonnes Of CO2 Using Unipass Mailock
Learn how Aegon, a leading provider of life insurance, pensions and asset management, saved an estimated 270 tonnes of Co2 using Unipass Mailock.