Secure email for
Deliver sensitive information to customers how they want it - in their inbox (without compromising on compliance).
- FCA and ICO compliant secure email
- API for automated, bulk delivery
- B2C and B2B comms enablement
Is your organisation clinging to paper?
Post still dominates process
Digital transformation is top of the agenda in board rooms. Paper reduction has played a key role in consumer banking but elsewhere paper and post still rules. In the UK, over 9.5 billion documents are posted each year.
So you've got a portal. What comes next?
Help customers to engage
Organisations have developed digital portals to deliver on the immediacy customers expect, only to be met with low uptake. Mailock pulls people into your portal by engaging them at their email inbox, which they check 15 times a day.
"Data controllers should have a policy governing encrypted email, including guidelines that enable staff to understand when they should or should not use it. For example, there may be a guideline stating that any email containing sensitive personal data (either in the body or as an unencrypted attachment) should be sent encrypted."
- ICO, 2021
Record audit trails
Keep a copy of relevant electronic communications, made with, sent from or received on equipment: (1) provided by the firm to an employee or contractor; or (2) the use of which by an employee or contractor has been sanctioned or permitted by the firm.
- FCA, 2017
“An investment firm shall have sound security mechanisms in place to guarantee the security and authentication of the means of transfer of information, minimise the risk of data corruption and unauthorised access and to prevent information leakage maintaining the confidentiality of the data at all times.”
— ESMA, 2021
Recall misfired emails
"[in the event of a data breach] act quickly. Try to recall the email as soon as possible. If you can’t recall it, contact the person who received it and ask them to delete it. In the future, consider turning off the Autofill tool when sending work emails. The 72 hours following a personal data breach are particularly critical."
- ICO, 2021
A trusted community
Connecting the financial services
Mailock is designed to enable a closer digital connection - between providers, platforms, advisers, and customers.
Each relationship requires a different type of verification, engagement, and compliance. By adapting to these relationships, Mailock doesn't just provide security without compromising user experience, it turns user experience into a security advantage.
Recipients receive a notification email to let them know they have a secure message waiting to be opened. This message can be customised with your company branding or use the familiar Mailock template.
Recipients click ‘Open’ on the notification delivered to their inbox. They’ll answer any challenges that have been set, or if they're trusted, they can open and read right away.
If recipients need to reply to a secure message, they can use Mailock to compose, attach, and send using their existing email address and account. They'll even get a limited number of secure emails to send.
Reach ESG goals
Strengthen your environmental, social, and governance proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
The most common cause of data exposure is sending an email to the wrong person. Cover your staff and any sensitive information you send with Mailock revoke.
Time to change...
Time is ticking for our planet. It's our mission to help you reduce your carbon impact with digital recorded delivery®.
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