Brearley Law Puts the Protection of Client Data First with Mailock

According to the most recent ICO statistics, the legal industry accounted for 8% of all reported data incidents last year.

With 21 industries included in the report, it’s clear that law firms must re-evaluate their digital defences. One firm that did just that is Brearley Law.

Let’s explore how they increased the security of their email communications using Mailock.

Who Are They?

Brearley Law is an established legal firm based in Yorkshire. A three-solicitor team, they provide services in conveyancing, litigation, costs work, and wills and probate.

With 45 years of combined legal experience, the firm focuses on delivering a personal, efficient, and stress-free experience for every client.

The Challenge

In the years following the introduction of GDPR, Brearley Law observed a rapid shift in how firms were handling cybersecurity.

The COVID-19 pandemic accelerated digital transformation across the legal industry, bringing new risks to the forefront.

Financial services professional emailing on her laptop

Brearley Law knew they needed to better protect client data and maintain compliance by securing their communications. However, some of the options they reviewed came with a hefty price tag.

The Solution

In October 2019, they chose Mailock, the secure email solution from Beyond Encryption. It offered all the functionality they needed - at a price point that made sense for their size and client base.

"The cheap and effective use of encrypted emails was something we had to take on board."

Peter Brearley, Consultant Solicitor, Brearley Law

The Outcome

Since adopting Mailock, Brearley Law has integrated it into their daily operations to secure communications with clients and colleagues alike.

They regularly use Mailock to send sensitive documents such as bank details and statements, helping clients feel confident that the information they receive is legitimate and protected.

"Many clients use it because they don’t want to send bank statements and other confidential information by any other means. I will email them using Mailock and invite them to register for free, so that they can, at no cost to themselves, send me those sensitive documents."

Peter Brearley, Consultant Solicitor, Brearley Law

financial adviser speaking with couple

Peter reports that Mailock’s user-friendly experience and seamless integrations have made it a mainstay of their business. Clients consistently open secure messages without issue, and customer support has been responsive whenever needed.

Ease of use - Particularly valuable for less tech-savvy users.
Integrations - Works seamlessly with Outlook and internal systems.
Client experience - No complaints, with high engagement and open rates.
Support - Swift and helpful responses to the rare support queries.

"Mailock is economical, efficient and totally free of any stress or difficulties. I have not encountered any problems using it and it works well with clients."

Peter Brearley, Consultant Solicitor, Brearley Law