Use Case > Engagement
Drive engagement
with secure email
Another click is another point of friction. Mailock® boosts open and response rates by delivering confidential information directly to the inbox.
The attention bottleneck
With an average of 119 online accounts, consumers struggle with digital fatigue while businesses rely on getting them digitally interacting to move processes forward. Companies are recognising the need to balance owned channels, such as customer portals and apps, with the everyday channels their customers actually use.
Clicks cost
UX research shows that the fewer clicks required, the more likely customers are to complete a process. If those processes represent additional revenue, every extra click costs.
Omnichannel retains
Companies with strong omnichannel experiences retain 89% of their customers, compared to just 33% for those with weaker strategies.
Remember email?!
The fact is, most people prefer to receive important communications by email - and respond accordingly. 60% of people say they prefer email communications.
Deliver where your
customers respond
Mailock secures email by making sure information is delivered only to the right person.
It supports durable-medium compliant, 'digital-by-default' delivery, letting you use customers’ preferred channel while keeping engagement high.
Compliance-ready
Support FCA and ICO expectations to encrypt sensitive data and evidence digital delivery where required.
High response rates
Deliver directly to inboxes. Mailock achieves average open rates over 80%.
Managed service
Use our managed cloud service or deploy Mailock on-premises with our support.
Kim
Mailock recipient
Clarissa
Mailock recipient
James
Mailock recipient
Chris
Mailock recipient
Heather
Mailock recipient
Charlie
Mailock recipient
Pro
For regulated teams and professionals
Protect sensitive emails with advanced tools for encryption, authentication, and message control in Outlook or web.
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Enterprise
For organisation-wide protection
Apply policy-based encryption and recipient authentication across your entire mail flow with our secure gateway.
Automated
For secure high-volume delivery
Send thousands of secure, authenticated emails automatically using rule-based triggers and system integrations.
Questions?
Talk to us
Book a demo with our team to see Mailock in action and get your questions answered.
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