Mailock® Enterprise
Protect critical
customer comms
Your secure email gateway (SEG)
Exchange sensitive information safely and compliantly. Use our secure email gateway for friction-free customer comms.
Enterprise-Grade Email
Prevent the worst,
communicate better
Engage your customers safely
The Mailock Enterprise secure email gateway enables sensitive email exchanges between your business and your customers.
- Integrate with your mail flow
- Support a range of ID challenges
- Create a branded recipient experience
How it works
1. Receive
Recipients get a notification email telling them they have a secure message waiting to be opened.
2. Identify
They'll click ‘Open’ on the notification delivered to their inbox then answer an identity challenge (or if they're trusted, they can read right away).
3. Reply
If people need to reply to a secure message, they can use Mailock to compose, attach, and reply using their existing email address and account.
Encryption
Encrypt data
Protect against interception
Deliver sensitive information using end-to-end email encryption to prevent interception and protect customers from fraud.
Authentication
Identify recipients
Prevent unauthorised access
Set recipient authentication challenges to guarantee delivery to the right people and guard data in the event of human error.
Read-and-reply
Drive engagement
Empower customers to reply
Recipients can read messages, download attachments, and reply securely for free by connecting their existing email address.
Challenge options:
Mailock challenges
Third-party integrations
API/webhooks
Compliance
Guarantee email
data compliance
Protect data in line with regulatory guidance using the most secure email gateway.
Encrypt personal information (GDPR)
Record proof-of-delivery (MIFID II)
Protect customers (Consumer Duty)
Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm.
Features
Advanced security
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Email encryption
Secure sensitive emails and attachments by obscuring data with military strength AES-256 encryption.
M365 integration
Integrate Mailock with your M365 exchange alongside your CRM, antivirus, and server-side signature.
Recipient authentication
Robust revocation
Messages can be revoked at user or admin level, immediately restricting access to lock down a breach.
Error prevention
Prompt users to send a message securely if it contains particular preset or custom keywords (‘trigger words’).
Flexible configuration
Secure audit trails
Timestamped audit trails track message opens, clicks, and downloads for proof-of-delivery and compliance.
Advanced interfacing
Scalable volume
Download the Mailock
Enterprise Data Sheet
Deployment
Flexible deployment
Our secure email gateway gives you the tools to protect all your sensitive email exchanges.
Managed service
Use our managed cloud appliance or host it in your own infrastructure with our support.
Storage location
Store your encrypted data in our default EU location or on your dedicated server.
White-labelling
Customise Mailock's apps and recipient notifications for a branded experience.
Multi-branding
Configure your gateway to support multiple, separate brands - for you or your clients.
Multi-tenancy
Choose between single or multi-tenant plans to suit your budget and usage volume.
Encryption triggers
Trigger the encryption process manually or using automation at scale.
Save paper
Strengthen your environmental, social, and governance (ESG) proposition. Businesses with strong ESG goals achieve higher equity returns and reductions in bottom-line risk.
Cut costs
Over 9.5 billion documents are sent in the UK each year, the vast majority by businesses. In the UK financial services industry alone, digitising print and post could save £1.3 bn.
Protect data
Pricing & plans
Case studies
Hear from our users
Why Mailock And Paragon Were Chosen By HSBC Security Services
HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.
Why EQ Chose Mailock To Drive Engagement In The Pensions Market
We spoke to Jordan Hindley at EQ Group (Equiniti), Solution Owner For Wealth, Life and Pensions, on why they chose Mailock for secure customer engagement.