Mailock® Enterprise

Protect critical

communications

from breaches

Secure email for high-volume contact

Safely exchange information and verify recipient identity by email, in line with regulations. Integrate with any mail setup.

Female professional smiling in office using laptop to secure encrypted emails with Mailock
Paragon Logo
Aegon Logo 2023
Royal London logo
Origo logo
Equiniti EQ Logo
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Securely exchange

sensitive information

  • Secure sensitive email exchanges
  • Authenticate recipient identity
  • Integrate with any email system
Secure email with company branding user interface

The Recipient Experience

Step-by-step

1. Receive

Recipients get a notification in their inbox.

Receiving a Mailock secure email as a customer

2. Identify

If an authentication challenge is set, they'll need to pass it to unlock the message.

Securing a customer email using SMS authentication

3. Reply

They can then read and reply securely, attaching any files before hitting 'send'.

Secure compose interface using the Mailock web app
Receiving a Mailock secure email as a customer
Securing a customer email using SMS authentication
Secure compose interface using the Mailock web app

Security

Encrypt data

Secure emails and replies

Exchange sensitive information using end-to-end encryption to prevent interception and protect recipients from fraud.

Secure enterprise email gateway being used to deliver customer information

Authentication

Verify identity

Limit access and verify data

Set recipient authentication challenges to limit access to the right people or to confirm personal details from your customer relationship database (CRM).

Read an enterprise secure email by passing multi-factor authentication
Authentication options:
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Mailock challenges

Use Mailock's toolbox of accessible challenges, including question-and-answer, SMS, and ID&V (coming soon).
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Third-party integrations

Connect with third-party authentication solutions such as Unipass to verify identity in a way that fits your market.
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API/Webhooks

Use the Mailock API to set challenges based on Customer Relationship Management (CRM) platform data.

Integration

Integrate easily

Use with any email system

Use Mailock with M365 or Google Workspace without disrupting other mail flow tools such as your CRM, antivirus, or server-side signature.

Outlook secure email GIF static in navy

Compliance

Ensure email
data compliance

Protect data in line with regulatory guidance using the most secure email gateway.

GDPR - Encrypt personal information

The Information Commissioner's Office (ICO) and Financial Conduct Authority (FCA) require businesses to encrypt sensitive data transferred digitally. The ICO can levy fines of up to £17m for non-compliance (or 4% of turnover). Mailock protects your data with military grade AES-256 encryption.

MIFID II - Record proof-of-delivery

All businesses should record digital communications and retain proof-of-delivery to align with ICO guidance. Proof-of-receipt is also required by the FCA for certain types of document (e.g., KIDs). Mailock tracks every sent item - from delivery through to the exact date and time it’s opened by your recipient.

Consumer Duty - Protect customers

Are you encouraging customers to send their information into your business unsecured? The FCA's Consumer Duty is a mandate to provide easy-to-understand communications and protect customers from financial harm. Mailock makes it easy for you to delivery communications via your customers' channel of choice - email.

Testimonial

Implementing Mailock was totally pain-free

Implementing Mailock was completely painless. It took just a couple of days and was easy for our IT team to integrate.

Jordan Hindley Head of Product, EQ
Man and woman in server room deploying email encryption tool

Features

Advanced security

Our secure email gateway gives you the tools to protect all your sensitive email exchanges.

Compose icon

Compose

Configure how encryption is initiated for sensitive emails (e.g., Outlook add-in, keywords, rule-based, automated).

Data warning icon

Prevent

Prompt users to send a message securely if it contains preset or custom keywords (‘trigger words’).

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Encrypt

Secure sensitive emails and attachments by obscuring data with military-strength AES-256 encryption.

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Challenge

Set recipient authentication challenges including email verification, SMS, question-and-answer, and Unipass ID.
Read notification icon

Monitor

Set up read notifications for timely follow-ups and MI/BI analytics to track the access rates for secure messages.

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Engage

Recipients can read messages, download attachments, and reply securely using their browser or the Mailock Outlook add-in.

Schedule icon

Track

Timestamped audit trails track secure message opens, clicks, and downloads for proof of delivery and receipt.

Revoke icon

Revoke

Messages can be revoked by users or admins to immediately restrict access in the event of a breach.

Automation icon

Automate

Deliver at scale with Mailock Automated, an optional add-on for batched and bulk delivery using automation.

Download the Mailock
Enterprise Data Sheet

Deployment

Deploy your way

Our secure email gateway gives you the tools to protect all your sensitive email exchanges.

Mailock customer solutions architect helping client to deploy Mailock
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Managed service

Use our managed cloud appliance or host the service in your own infrastructure.

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Storage location

Store your encrypted data in our default EU location or on your dedicated server.

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White-labelling

Customise Mailock's recipient journeys to offer a fully branded experience.

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Multi-branding

Support multiple, separate brands - ideal for businesses with diverse offerings or clients.

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Multi-tenancy

Choose between single or multi-tenant plans to suit your budget and usage volume.

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Encryption triggers

Trigger the encryption process manually or using automation at scale.

250K+
Users
2.1K+
Companies
1.6M+
Recipients

More info

  Learn more

IT manager in office typing on computer

Integrations

Mailock for Microsoft M365

Connect Mailock with Microsoft M365 to secure emails without disrupting your existing workflows.

Meeting about secure email

Use Cases

Challenges and solutions

Explore how Mailock solves common communication risks across regulated industries.

IT manager reviewing information security in office

Add-Ons

Mailock Automated

Add automated delivery to Mailock to send secure emails at scale for large customer mailings.

IT team looking at demo email security software

Questions?

Talk to us

Book a demo with our team to see Mailock in action and get your questions answered.

Questions?

FAQs, answered

What is Mailock Enterprise?

Mailock Enterprise is a secure email gateway that encrypts sensitive emails and applies recipient authentication, helping large organisations exchange information safely, comply with regulations, and reduce risk at scale.

How does Mailock protect sensitive information?

Mailock uses end-to-end AES-256 encryption to secure emails and attachments. It also verifies recipient identity using multi-factor authentication methods such as SMS, email verification, and Unipass ID.

How much does Mailock Enterprise cost?

Mailock Enterprise is priced based on your organisation’s size and integration needs. Book a demo with our team to explore pricing and find the right setup for your business.

Case studies

1 min read
Woman typing on laptop and smiling in office with colleagues
FinServ
28 10 21

Why Mailock and Paragon Were Chosen by HSBC Security Services

HSBC Security Services selects Beyond Encryption’s (BE) market leading email security system as a key part of a large-scale transformation programme.

2 min read
CEO smiling in office with his laptop
FinServ
03 11 21

How the Right Mortgage Keeps Email Data Safe with Mailock

The Right Mortgage’s forward-thinking approach to data protection using Mailock email encryption frees them from communications risk.

2 min read
CEO presenting at cyber security conference
FinServ
08 04 22

How Aegon Saved an Estimated 270 Tonnes of CO2 Using Mailock

Aegon, a leading provider of life insurance, pensions and asset management, saved an estimated 270 tonnes of Co2 using Mailock.